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ADEMCO Rapid/Dome security camera

CPSC Recall #04-537 — February 25, 2004

Recall Summary

Recall Number04-537
Recall DateFebruary 25, 2004
Remedy TypeRepair
Units Affected689
ManufacturerVideo Controls Ltd., of Cheshire, United Kingdom
ImporterHoneywell Video Systems of Lewisville, Texas
Manufactured InUnited Kingdom

Where It Was Sold

The recalled security cameras were not sold directly to consumers. They were sold from January 1
2002
to October 17
2003
to independent dealers who installed them in commercial buildings. The security cameras sold for approximately $1000 to $1700.

Product

ADEMCO Rapid/Dome security camera

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Honeywell Video Systems of Lewisville, Texas., is voluntarily recalling 689 ADEMCO Rapid/Dome security cameras. The security camera's plastic mounting assembly can crack, allowing the dome and the camera to fall from the wall or ceiling, possibly injuring someone.Name of product: ADEMCO Rapid/Dome security cameraUnits: 689Manufacturer/Importer: Video Controls Ltd., of Cheshire, United Kingdom. Imported by Honeywell Video Systems of Lewisville, Texas.Hazard: The security camera's plastic mounting assembly can crack, allowing the dome and the camera to fall from the wall or ceiling, possibly injuring someone.Incidents/Injuries: Honeywell received one report of the camera assembly falling from the ceiling. No injuries.Description: The recalled security camera is an indoor video camera mounted on the wall or ceiling. The camera is covered with a smoked plastic dome measuring about 6 inches in diameter. A mechanism to move the camera and a mounting assembly are also part of the product. The recalled security cameras have these part numbers:AD5RCPP16AD5GCMPP18AD5GCPP18AD5GCPP22The cameras also have serial numbers within these ranges:G01 (January 2002) to G12 (December 2002)H01 (January 2002) to H08 (August 2003).The serial numbers are located inside the product, on a white label attached to the side of the camera mounting.Sold at: The recalled security cameras were not sold directly to consumers. They were sold from January 1, 2002, to October 17, 2003, to independent dealers who installed them in commercial buildings. The security cameras sold for approximately $1000 to $1700.Manufactured in: United KingdomRemedy: Contact Honeywell Video Systems to arrange for free repair of the security camera's mounting assembly.Consumer Contact: Call Honeywell at (800) 573-0154 between 8 a.m. and 5 p.m. ET (Monday through Friday).

Hazard

The security camera's plastic mounting assembly can crack, allowing the dome and the camera to fall from the wall or ceiling, possibly injuring someone.

Incidents & Injuries

Honeywell received one report of the camera assembly falling from the ceiling. No injuries.

Remedy Instructions

Contact Honeywell Video Systems to arrange for free repair of the security camera's mounting assembly.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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