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Char-Broil® Gas Grills to replace temperature gauges

CPSC Recall #04-096 — March 9, 2004

Recall Summary

Recall Number04-096
Recall DateMarch 9, 2004
Remedy TypeReplace
Units Affected108,000
ManufacturerGrand Hall Enterprise Co., Ltd. of Taiwan
Manufactured InChina

Where It Was Sold

Hardware
home improvement
appliance stores and specialty dealers nationwide. The Commercial Series grills sold from January 2002 through November 2003 for between $450 and $500; the Professional Series grills sold from February 2002 through November 2003 for between $800 and $1
000; and the Stainless Steel Series grills sold from January 2002 through May 2003 for $700.

Product

Char-Broil® Gas Grills to replace temperature gauges

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Char-Broil, of Columbus, Ga., is voluntarily recalling 108,000 Char-Broil Gas Grills to replace temperature gauges. If moisture gets inside the temperature gauge, the glass cover on the gauge can break, posing a risk of injury to people nearby.Name of product: Char-Broil® Gas Grills to replace temperature gaugesUnits: 108,000Grill Distributor: Char-Broil, of Columbus, Ga.Grill and Temperature Gauge Manufacturer: Grand Hall Enterprise Co., Ltd. of TaiwanHazard: If moisture gets inside the temperature gauge, the glass cover on the gauge can break, posing a risk of injury to people nearby.Incidents/Injuries: Char-Broil is aware of at least 30 reports of the gauges breaking, including 12 incidents of consumers who reported minor injuries.Description: The products involved in this recall are outdoor, gas barbeque grills. The recall includes three types of grills: The Commercial Series, Professional Series and Stainless Steel Series. The specific component involved in the recall is the temperature gauge mounted on the grill lid. The Commercial Series models are constructed from both painted metal and Stainless Steel. The Professional Series and Stainless Steel Series models are Stainless Steel construction.The Commercial Series gas grills have model numbers 4632210, 4632215, 463221503 and 463231503. These grills are sold with three main burners, with or without a side burner, and either a metal front panel or a cabinet with doors.The Professional Series gas grills have model numbers 4632235, 4632236, 4632240 and 4632241. These grills are sold as LP or natural gas, three or four main burners, with or without a side burner, and a cabinet with doors.The Stainless Steel Series by Char-Broil gas grill has model number 4632220. This grill is sold with three main burners and an open Stainless Steel Cart.The grill model number is located on a label on the back panel of the storage cart. Char-Broil grills with model numbers other than those identified above are not included in this recall.Sold at: Hardware, home improvement, appliance stores and specialty dealers nationwide. The Commercial Series grills sold from January 2002 through November 2003 for between $450 and $500; the Professional Series grills sold from February 2002 through November 2003 for between $800 and $1,000; and the Stainless Steel Series grills sold from January 2002 through May 2003 for $700.Manufactured in: ChinaRemedy: Contact Char-Broil to receive a free replacement temperature gauge. Consumers should not use the grill until the replacement gauge has been installed.Consumer Contact: Call the Char-Broil Grill Service Center toll-free at (800) 241-7548 anytime.Media Contact: Alex Gafford, Char-Broil, at (800) 352-4111 Ext. 6356.

Hazard

If moisture gets inside the temperature gauge, the glass cover on the gauge can break, posing a risk of injury to people nearby.

Incidents & Injuries

Char-Broil is aware of at least 30 reports of the gauges breaking, including 12 incidents of consumers who reported minor injuries.

Remedy Instructions

Contact Char-Broil to receive a free replacement temperature gauge. Consumers should not use the grill until the replacement gauge has been installed.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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