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Encore! Home Entertainment Wall Units

CPSC Recall #04-100 — March 16, 2004

Recall Summary

Recall Number04-100
Recall DateMarch 16, 2004
Remedy TypeRepair
Units Affected400
ImporterAPA Marketing Inc., of Commerce, Calif.
Manufactured InChina

Where It Was Sold

Retail furniture stores and consumer electronics stores nationwide from July 2003 to January 2004 for $3
000 for the complete entertainment center. Individually
the piers cost about $700 each
the light bridge is $300
the TV cart is $600
and the media storage cabinet is $700 each.

Product

Encore! Home Entertainment Wall Units

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), APA Marketing Inc., of Commerce, Calif., is voluntarily recalling 400 Encore! Home Entertainment Wall Units. The control box for the touch dimmer lighting mechanism can overheat, posing a fire hazard to consumers.Name of product: Encore! Home Entertainment Wall UnitsUnits: 400Importer: APA Marketing Inc., of Commerce, Calif.Hazard: The control box for the touch dimmer lighting mechanism can overheat, posing a fire hazard to consumers.Incidents/Injuries: APA Marketing has received one report involving a touch dimmer lighting mechanism that overheated, causing visual fire damage to the entertainment center. No injuries have been reported.Description: The recalled Encore! Home Entertainment furniture is made of wood with a cherry finish and contains glass door fronts. Although the units were sold in several combinations, the entire entertainment center contains: two piers, a light bridge, a TV cart, and a pair of media storage cabinets. On the back panel of the piers, the name "APA MARKETING" is printed on a label. The black control box is located inside the left pier and mounted next to the tube light in the back.Sold at: Retail furniture stores and consumer electronics stores nationwide from July 2003 to January 2004 for $3,000 for the complete entertainment center. Individually, the piers cost about $700 each, the light bridge is $300, the TV cart is $600, and the media storage cabinet is $700 each.Manufactured in: ChinaRemedy: Consumers should unplug the light fixtures from the outlet immediately and contact APA Marketing or the store where the wall unit was purchased for a free repair.Consumer Contact: Consumers can contact the company toll-free by calling (866) 220-9395 ext. 212 between 8 a.m. and 5 p.m. PT Monday through Friday.

Hazard

The control box for the touch dimmer lighting mechanism can overheat, posing a fire hazard to consumers.

Incidents & Injuries

APA Marketing has received one report involving a touch dimmer lighting mechanism that overheated, causing visual fire damage to the entertainment center. No injuries have been reported.

Remedy Instructions

Consumers should unplug the light fixtures from the outlet immediately and contact APA Marketing or the store where the wall unit was purchased for a free repair.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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