TRUBLUE iQ Auto Belay Devices
CPSC Recall #24-277 — June 20, 2024
Recall Summary
| Recall Number | 24-277 |
| Recall Date | June 20, 2024 |
| Remedy Type | Repair |
| Units Affected | About 2,200 (In addition, about 254 were sold in Canada) |
| Manufacturer | Head Rush Technologies, of Louisville, Colorado |
| Manufactured In | United States |
Where It Was Sold
| Online at www.headrushtech.com from November 2022 through February 2024 for between $2 |
| 800 and $4 |
| 600. |
Product
TRUBLUE iQ Auto Belay Devices
Description
This recall involves TRUBLUE iQ Auto Belay Devices, which enable climbers to safely descend while climbing. The TRUBLUE iQ is gray with blue handles and a gray sash on the front cover. The TRUBLUE IQ+ has an added catch-and-hold brake on the front. The LT versions of the iQ and iQ+ have blue tags above the blue webbing hand grip; the XL versions have a purple tag. The recalled auto belay devices have a serial number within the following serial number ranges printed on the device’s handle, as well on the bottom of the device:ModelSerial Number RangeMounting HeightTRUBLUE iQ LT (12.5m)iQ0014492 through iQ0036407
Hazard
The recalled auto belay device can fail to retract, posing a fall hazard and risk of serious injury or death.
Incidents & Injuries
The firm has received 31 reports of incidents involving impaired retraction, including one consumer fall. No injuries have been reported.
Remedy Instructions
Consumers should immediately stop using recalled auto belay devices, and contact Head Rush Technologies for a free inspection and repair.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.