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Instinct Professional Vector Motor Cordless Hair Clippers

CPSC Recall #24-269 — June 20, 2024

Recall Summary

Recall Number24-269
Recall DateJune 20, 2024
Remedy TypeRepair
Units AffectedAbout 50,000 (In addition, about 1,320 were sold in Canada)
ImporterStyleCraft LLC, of Boca Raton, Florida
Manufactured InChina

Where It Was Sold

Professional beauty supply stores nationwide and online at www.stylecraftus.com and www.amazon.com from January 2023 through May 2024 for about $250.

Product

Instinct Professional Vector Motor Cordless Hair Clippers

Description

This recall involves StyleCraft Instinct Cordless Clippers with model number SC607M. The model number and lot number are printed on the back of the recalled clippers. Only the following lot numbers are included in this recall: 35-22, 40-22, 15-23, 20-23, 25-23, 30-23, 35-23, and 40-23. The products were sold in blue, red, and black. The letters “SC” and the name “INSTINCT” are printed on the front cover.Note: Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled battery in the trash. Do not deposit this recalled battery in used battery recycling boxes found at various retail and home improvement stores.

Hazard

The lithium-ion battery in the recalled clippers can overheat, posing fire and burn hazards.

Incidents & Injuries

StyleCraft has received six reports of the batteries overheating or causing a fire, including one minor burn.

Remedy Instructions

Consumers should immediately stop using and charging the recalled clippers, and visit StyleCraft for instructions to remove the battery and to receive a free battery replacement. Batteries can be replaced by visiting one of StyleCraft’s authorized service centers, or by returning the unit to StyleCraft by mail in a pre-paid shipping package. Consumers should dispose of the battery in accordance with local and state regulations.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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