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Hamilton Beach Cappuccino Plus Espresso and Cappuccino Makers

CPSC Recall #04-126 — April 21, 2004

Recall Summary

Recall Number04-126
Recall DateApril 21, 2004
Remedy TypeReplace
Units Affected20,160
ManufacturerHamilton Beach/Proctor-Silex, Inc., of Glen Allen, Virginia
Manufactured InChina

Where It Was Sold

Internet retailers and discount department stores nationwide from March 2003 through March 2004 for approximately $70.

Product

Hamilton Beach Cappuccino Plus Espresso and Cappuccino Makers

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Hamilton Beach/Proctor-Silex, Inc., of Glen Allen, Virginia, is voluntarily recalling 20,160 Hamilton Beach Cappuccino Plus Espresso and Cappuccino Makers. The steam tube inside the espresso/cappuccino maker can burst under pressure, presenting a risk of injury to consumers. This can occur if the frothing nozzle becomes clogged and the espresso button is pushed while attempting to froth milk.Name of product: Hamilton Beach Cappuccino Plus Espresso and Cappuccino MakersUnits: 20,160 Manufacturer: Hamilton Beach/Proctor-Silex, Inc., of Glen Allen, VirginiaHazard: The steam tube inside the espresso/cappuccino maker can burst under pressure, presenting a risk of injury to consumers. This can occur if the frothing nozzle becomes clogged and the espresso button is pushed while attempting to froth milk.Incidents/Injuries: Hamilton Beach has received 10 reports of burst steam tubes, one of which included a minor burn.Description: The recalled units are Hamilton Beach® Cappuccino Plus™ Espresso and Cappuccino Maker, model 40714. They are black plastic and stainless steel. The Hamilton Beach® brand name is printed on the front of the unit, and the model number is printed on the bottom.Sold at: Internet retailers and discount department stores nationwide from March 2003 through March 2004 for approximately $70.Manufactured in: ChinaRemedy: Hamilton Beach will ship free replacement espresso/cappuccino makers to consumers. Consumer Contact: Hamilton Beach toll-free at 800-851-8900, Monday through Friday, 8 a.m. to 8 p.m. (ET), or visit www.hamiltonbeach.com.Media Contact: Kirby Kriz, (804) 527-7299

Hazard

The steam tube inside the espresso/cappuccino maker can burst under pressure, presenting a risk of injury to consumers. This can occur if the frothing nozzle becomes clogged and the espresso button is pushed while attempting to froth milk.

Incidents & Injuries

Hamilton Beach has received 10 reports of burst steam tubes, one of which included a minor burn.

Remedy Instructions

Hamilton Beach will ship free replacement espresso/cappuccino makers to consumers. 

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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