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Kuru Kuru Hair Dryers

CPSC Recall #04-150 — June 2, 2004

Recall Summary

Recall Number04-150
Recall DateJune 2, 2004
Remedy TypeRefund
Units Affected6,100
ManufacturerNational Electric, of Japan
ImporterMarukyo U.S.A. Inc., of Los Angeles, Calif.
Manufactured InJapan

Where It Was Sold

Asian retail stores nationwide between January 2002 and December 2003 for about $27.

Product

Kuru Kuru Hair Dryers

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), National Electric, of Japan, is voluntarily recalling about 6,100 Kuru Kuru Hair Dryers. These electric hair dryers are not equipped with an immersion protection device to prevent electrocution if the hair dryer falls into water.Name of product: Kuru Kuru Hair DryersUnits: 6,100Manufacturer: National Electric, of JapanImporter: Marukyo U.S.A. Inc., of Los Angeles, Calif.Hazard: These electric hair dryers are not equipped with an immersion protection device to prevent electrocution if the hair dryer falls into water.Incidents/Injuries: None reported.Description: The recalled Kuru Kuru model hair dryers include the following model numbers: EHP798P, EHP790P, EH724V, and EH725PK. The model name and number can be found on the handle. The recalled units, which come in blue and pink, do not have an immersion protection device at the end of the plug.Sold at: Asian retail stores nationwide between January 2002 and December 2003 for about $27.Manufactured in: JapanRemedy: Consumers should stop using the hair dryers immediately and return them to the store where purchased or to Marukyo U.S.A. Inc. for a refund.Consumer Contact: Contact Marukyo U.S.A. collect at (213) 488-0707 between 9 a.m. and 4 p.m. PT Monday through Friday, or by email at [email protected] Contact: Mary Kanai at (213) 488-0707.

Hazard

These electric hair dryers are not equipped with an immersion protection device to prevent electrocution if the hair dryer falls into water.

Incidents & Injuries

None reported.

Remedy Instructions

Consumers should stop using the hair dryers immediately and return them to the store where purchased or to Marukyo U.S.A. Inc. for a refund.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

No — you should stop using the product entirely, not just unplug it. Electric shock and fire hazards in recalled electrical products often involve internal wiring defects, faulty components, or insulation failures that can cause harm even after the product has been off for a period of time. Do not attempt to repair the product yourself. Keep it unplugged and stored safely until you receive the manufacturer's remedy. If the product has already shown signs of overheating, sparking, or discoloration, handle it carefully and consider contacting your local fire department for guidance on safe disposal.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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