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6K and 7KC series door locksets

CPSC Recall #11-725 — March 8, 2011

Recall Summary

Recall Number11-725
Recall DateMarch 8, 2011
Remedy TypeReplace
Units AffectedAbout 63,100
ManufacturerStanley Security Solutions Inc., of Indianapolis, Ind.
Manufactured InTaiwan

Where It Was Sold

Nationwide to end users through either the firm’s network of branches or independent dealers from April 2010 through January 2011 for between about $80 and $260.

Product

6K and 7KC series door locksets

Description

The recalled latches are in 6K and 7KC series medium Duty Locksets. These locksets have a brass or stainless steel finish and may have the word "BEST" embossed on the key core.

Hazard

The latches can fail and the door cannot be unlocked from the inside, posing an entrapment hazard. This failure could lead to the inability to vacate a location in an emergency.

Incidents & Injuries

Stanley Security Solutions has received five reports of the latches failing. One entrapment has been reported. No injuries reported.

Remedy Instructions

Consumers should contact Stanley Security Solutions to schedule an appointment to have the latches replaced free of charge.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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