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Pottery Barn Bailey Chenille Rugs

CPSC Recall #04-186 — July 22, 2004

Recall Summary

Recall Number04-186
Recall DateJuly 22, 2004
Remedy TypeRefund
Units AffectedAbout 960
ImporterClassic Concepts of Los Angeles, Calif.
Manufactured InIndia

Where It Was Sold

Pottery Barn retail stores nationwide
from November 11
2002
to August 27
2003
for $199 to $399.

Product

Pottery Barn Bailey Chenille Rugs

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Classic Concepts of Los Angeles, Calif., and Williams Sonoma/Pottery Barn of San Francisco, Calif. is voluntarily recalling about 960 Pottery Barn Bailey Chenille Rugs. The recalled rugs violate the federal Flammable Fabrics Act and could ignite, presenting a risk of burn injuries. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.Name of product: Pottery Barn Bailey Chenille RugsUnits: About 960 UnitsImporter/Distributor: Classic Concepts of Los Angeles, Calif., and Williams Sonoma/Pottery Barn of San Francisco, Calif.Hazard: The recalled rugs violate the federal Flammable Fabrics Act and could ignite, presenting a risk of burn injuries.Incidents/Injuries: None reported.Description: The recalled Pottery Barn Bailey Chenille Rugs are "periwinkle blue" color only. Two models/sizes are recalled: 4479028 (8' x 10') and 4479036 (5' x 8'). These rugs are 65% rayon and 35% cotton.Sold at: Pottery Barn retail stores nationwide, from November 11, 2002, to August 27, 2003, for $199 to $399.Manufactured in: IndiaRemedy: Full refund. Consumers should stop using the rugs and contact Classic Concepts to arrange for the rug to be picked up and shipped back to Classic Concepts. Consumers will receive a full refund when the recalled rugs are returned.Consumer Contact: Call Classic Concepts (ask for Eden Courtney) at (800) 254-1927, 7 a.m. to 5 p.m. (Mountain Time) or go to the Pottery Barn website at www.potterybarn.com.Media Contact: Leigh Oshirak at (415) 438-8106.

Hazard

The recalled rugs violate the federal Flammable Fabrics Act and could ignite, presenting a risk of burn injuries.

Incidents & Injuries

None reported.

Remedy Instructions

Full refund. Consumers should stop using the rugs and contact Classic Concepts to arrange for the rug to be picked up and shipped back to Classic Concepts. Consumers will receive a full refund when the recalled rugs are returned.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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