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IMI Cornelius Pinnacle FCB frozen carbonate beverage dispensers

CPSC Recall #04-582 — September 16, 2004

Recall Summary

Recall Number04-582
Recall DateSeptember 16, 2004
Remedy TypeNew Instructions, Repair
Units AffectedAbout 990
ManufacturerIMI Cornelius, of Anoka, Minn.
Manufactured InUnited States

Where It Was Sold

Fast-food restaurants
discount department and convenience stores nationwide between May 2002 and June 2004.

Product

IMI Cornelius Pinnacle FCB frozen carbonate beverage dispensers

Description

In cooperation with the U.S. Consumer Product Safety Commission (CPSC), IMI Cornelius, of Anoka, Minn. is voluntarily recalling about 900 Frozen Carbonate Drink Dispensers. The motor drive can overheat and cause the liquid contents to become hot. If this happens, the dispenser's nozzle can break and expose consumers to the hot liquid, posing a risk of burns. Name of Product: Frozen Carbonate Drink DispensersUnits: About 990Manufacturer: IMI Cornelius, of Anoka, Minn.Hazard: The motor drive can overheat and cause the liquid contents to become hot. If this happens, the dispenser's nozzle can break and expose consumers to the hot liquid, posing a risk of burns.Incidents/Injuries: IMI Cornelius has received three reports of the nozzle separating. No injuries have been reported.Description: This recall includes IMI Cornelius Pinnacle FCB frozen carbonate beverage dispensers manufactured between May 2002 and June 2004 with a specific motor drive system. The units contain two or four dispensing valves and come in various color combinations. The names "Cornelius," "FCB," and "Pinnacle" are located on identification plates on the unit's right-side panel. Cornelius is notifying customers of the serial numbers of affected units sold to them.Sold by: Fast-food restaurants, discount department and convenience stores nationwide between May 2002 and June 2004.Manufactured In: United StatesRemedy: Owners of the drink dispensers should discontinue use and contact IMI Cornelius. The company will send a customer service representative to repair the product free of charge or provide the owners with a modification and instruction kit.Consumer Contact: Call IMI Cornelius toll-free at (800) 464-4281 between 8 a.m. and 5 p.m. CT Monday through Friday or visit the firm's website at www.cornelius.com.

Hazard

The motor drive can overheat and cause the liquid contents to become hot. If this happens, the dispenser's nozzle can break and expose consumers to the hot liquid, posing a risk of burns.

Incidents & Injuries

IMI Cornelius has received three reports of the nozzle separating. No injuries have been reported.

Remedy Instructions

Owners of the drink dispensers should discontinue use and contact IMI Cornelius. The company will send a customer service representative to repair the product free of charge or provide the owners with a modification and instruction kit.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a New Instructions, Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (New Instructions, Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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