2004 Rainier Mountain Bicycles with Marzocchi EXR Comp front forks

CPSC Recall #05-009 — October 12, 2004

Recall Summary

Recall Number05-009
Recall DateOctober 12, 2004
Remedy TypeInspect, Repair
Units AffectedAbout 160
Manufactured InTaiwan

Where It Was Sold

Authorized Giant Bicycle dealers nationwide from February 2004 through March 2004 for about $850.

Product

2004 Rainier Mountain Bicycles with Marzocchi EXR Comp front forks

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Giant Bicycle Inc., of Newbury Park, Calif. is voluntarily recalling about 160 Rainier Mountain Bicycles. The front brake mounting tabs can break, causing the brakes to fail and the rider to lose control of the bicycle.Name of product: Rainier Mountain BicyclesUnits: About 160Distributor: Giant Bicycle Inc., of Newbury Park, Calif.Hazard: The front brake mounting tabs can break, causing the brakes to fail and the rider to lose control of the bicycle.Incidents/Injuries: The company has received six reports of the tabs breaking. No injuries have been reported.Description: The recall involves only 2004 Rainier model mountain bicycles with Marzocchi EXR Comp front forks. Model numbers included in the recall are 333502, 333503, 333504 and 333505. The bicycle is blue and silver and is made of aluminum. The names "Giant" and "Rainier" are printed on the frame of the bicycle. Earlier models of this bicycle are not included in this recall.Sold by: Authorized Giant Bicycle dealers nationwide from February 2004 through March 2004 for about $850.Manufactured in: TaiwanRemedy: Consumers should contact Giant Bicycle to determine whether their bicycle is included in this recall. Authorized dealers who sold these bicycles will schedule an inspection and free repair.Consumer Contact: Contact Giant Bicycle at (866) 458-2555 between 9 a.m. and 5 p.m. PT Monday through Friday, or go to the firm's website at www.giantbicycle.com.

Hazard

The front brake mounting tabs can break, causing the brakes to fail and the rider to lose control of the bicycle.

Incidents & Injuries

The company has received six reports of the tabs breaking. No injuries have been reported.

Remedy Instructions

Consumers should contact Giant Bicycle to determine whether their bicycle is included in this recall. Authorized dealers who sold these bicycles will schedule an inspection and free repair.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Inspect, Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Inspect, Repair) at no cost to you.

Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.