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LED High Bay Light Fixtures

CPSC Recall #24-302 — July 11, 2024

Recall Summary

Recall Number24-302
Recall DateJuly 11, 2024
Remedy TypeRepair
Units AffectedAbout 710,600 (In addition, about 19,100 were sold in Canada)
ImporterBest Lighting Products Inc. (BLP), of Pataskala, Ohio
Manufactured InChina, Vietnam, and Malaysia

Where It Was Sold

Exclusively through Best Lighting Products distributors from May 2017 through May 2024 for between $60 and $180
depending on size
wattage and accessories.

Product

LED High Bay Light Fixtures

Description

This recall involves Best Lighting Products LEDFHB line of high bay light fixtures in 90, 105, 135, 178, 180, 215, 265, 320 and 425 watts. These lights were sold in white, and are typically used in commercial settings, such as warehouses and facilities with high ceilings. The following model numbers are included in this recall: LEDFHB90, LEDFHB105, LEDFHB135, LEDFHB178, LEDFHB180, LEDFHB215, LEDFHB265, LEDFHB320 and LEDFHB425. The model name and number can be found on a label on the back of the recalled fixtures.

Hazard

Plastic pins securing the LED board can degrade, allowing the energized LED board to come loose and contact the lens or combustible materials, posing a fire hazard.

Incidents & Injuries

The firm has received three reports of fires involving the recalled fixtures. No injuries have been reported.

Remedy Instructions

Consumers should immediately inspect the fixture for any sign of pin degradation, a loose LED board, or discoloration of the lens. Consumers should immediately stop using light fixtures that show any sign of a loose LED board or discoloration of the lens, and turn the circuit off. Customers can contact BLP for more information, and register online at www.highbayrecall.net to schedule a free inspection and on-site repair to replace the plastic pins with metal pins.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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