BISSELL upright carpet deep cleaners (model numbers listed below)
CPSC Recall #05-106 — February 10, 2005
Recall Summary
| Recall Number | 05-106 |
| Recall Date | February 10, 2005 |
| Remedy Type | Inspect, Repair |
| Units Affected | About 750,000 |
| Manufacturer | BISSELL Homecare Inc., of Grand Rapids, Mich. |
| Manufactured In | United States and Mexico |
Where It Was Sold
| Major discount |
| appliance and department stores nationwide from January 2001 through December 2004 for between $100 and $145. |
Product
BISSELL upright carpet deep cleaners (model numbers listed below)
Description
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission announces the following recall in voluntary cooperation with the firm below. Consumers should stop using recalled products immediately unless otherwise The recalled upright carpet deep cleaners have an open handgrip, a partially metal handle and come in a variety of colors. The word "BISSELL" is printed on the front of the unit. The recalled carpet cleaners have date codes beginning with 01, 02, 03 or 04 and include the following models:PowerLifter® Plus (model number 1620)PowerSteamer® ClearView® (model numbers 1692, 1692-1, 1692-R)Power Steamer® (model numbers 1685, 1693, 1693-R, 1693-W, 1694, 1694-1, 1694-R)Power Lifter® (model number 1694-3)Rubbermaid X-tra-Lift™ (model 9E00)The date codes and model numbers are printed on a label on the bottom of the unit. Cleaners with the model number and date codes listed above that are marked "Inspected" on or near the label are not included in the recall.
Hazard
The carpet cleaner's metal upper handle can pose an electric shock hazard to consumers.
Incidents & Injuries
BISSELL has received six reports of consumers receiving shocks from the unit.
Remedy Instructions
Consumers should stop using the carpet cleaners immediately and contact BISSELL for the location of the nearest service center to receive a free inspection and if necessary, repair.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Inspect, Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Inspect, Repair) at no cost to you.
No — you should stop using the product entirely, not just unplug it. Electric shock and fire hazards in recalled electrical products often involve internal wiring defects, faulty components, or insulation failures that can cause harm even after the product has been off for a period of time. Do not attempt to repair the product yourself. Keep it unplugged and stored safely until you receive the manufacturer's remedy. If the product has already shown signs of overheating, sparking, or discoloration, handle it carefully and consider contacting your local fire department for guidance on safe disposal.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.