CFMOTO ZFORCE 950 HO Sport Side-by-Side ROVs (2022-2023)
CPSC Recall #24-307 — July 18, 2024
Recall Summary
| Recall Number | 24-307 |
| Recall Date | July 18, 2024 |
| Remedy Type | Repair |
| Units Affected | About 3,630 |
| Importer | CFMOTO Powersports Inc., of Plymouth, Minnesota |
| Manufactured In | China |
Where It Was Sold
| CFMOTO dealers nationwide from March 2022 through June 2024 for about $14 |
| 000. |
Product
CFMOTO ZFORCE 950 HO Sport Side-by-Side ROVs (2022-2023)
Description
This recall involves 2022-2023 CFMOTO ZFORCE 950 HO Sport Side-by-Side Recreational Off Highway Vehicles sold in gray, orange, and tan colors. CFMOTO is stamped on the front of the vehicle and ZFORCE is printed on the side of the chassis. The VIN is stamped on the vehicle’s frame, just ahead of the right rear wheel.
Hazard
The shock absorber rod assembly can unthread and detach, causing suspension collapse, posing crash and tip-over hazards to the rider.
Incidents & Injuries
CFMOTO Powersports has received approximately 86 reports of incidents in which the shock absorber failed and the suspension collapsed, including one tip-over which resulted in impact injury to the ribs.
Remedy Instructions
Consumers should immediately stop using the recalled ROVs, and contact an authorized CFMOTO dealer to schedule an appointment to bring the recalled vehicle into the dealer for a free repair. CFMOTO has issued a Stop Ride notice to consumers, and is contacting all registered owners and dealers directly to provide more details about the repair.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
No — you should stop using the product entirely, not just unplug it. Electric shock and fire hazards in recalled electrical products often involve internal wiring defects, faulty components, or insulation failures that can cause harm even after the product has been off for a period of time. Do not attempt to repair the product yourself. Keep it unplugged and stored safely until you receive the manufacturer's remedy. If the product has already shown signs of overheating, sparking, or discoloration, handle it carefully and consider contacting your local fire department for guidance on safe disposal.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.