Hellenic Rug Imports' "Mazarakis Flokati 3A" and "Mazarakis Floco" white flokati rugs

CPSC Recall #05-556 — March 21, 2005

Recall Summary

Recall Number05-556
Recall DateMarch 21, 2005
Remedy TypeReplace
Units AffectedAbout 1,600 rugs
ManufacturerHellenic Rug Imports, of Brooklyn, N.Y.
ImporterHellenic Rug Imports, of Brooklyn, N.Y.
Manufactured InGreece

Where It Was Sold

Web and catalog retailers nationwide from January 2003 through February 2004 for between $179 and $299.

Product

Hellenic Rug Imports' "Mazarakis Flokati 3A" and "Mazarakis Floco" white flokati rugs

Description

The recalled "Mazarakis" rugs are white only. Two models/sizes are recalled:-  "Mazarakis Flokati 3A" measuring 5 feet by 7 feet, pile and backing 100 percent New Zealand wool and-   "Mazarakis Floco" measuring 5 feet, 6 inches by 8 feet, 6 inches, 100 percent New Zealand wool pile and 100 percent Polypropylene backing.

Hazard

Certain rugs distributed from January 2003 through February 2004 fail to meet the federal mandatory standard for flammability under the Flammable Fabrics Act. If the rugs ignite, they may not self-extinguish, presenting a risk of burn injuries.

Incidents & Injuries

None reported.

Remedy Instructions

Consumers should immediately stop using the product and contact Hellenic Rug Importers to arrange for a free replacement.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.