2024 Kawasaki Mule PRO 1000 Off-Highway Utility Vehicles
CPSC Recall #24-312 — July 25, 2024
Recall Summary
| Recall Number | 24-312 |
| Recall Date | July 25, 2024 |
| Remedy Type | Repair |
| Units Affected | About 19,100 |
| Manufacturer | Kawasaki Motors Manufacturing Corp., U.S.A., of Lincoln, Neb. |
| Manufactured In | United States |
Where It Was Sold
| Kawasaki dealers nationwide from June 2023 through April 2024 for between $15 |
| 100 and $21 |
| 900. |
Product
2024 Kawasaki Mule PRO 1000 Off-Highway Utility Vehicles
Description
This recall involves 2024 Mule PRO-FX™ 1000, PRO-FXR™1000 and PRO-FXT™ 1000 utility vehicles. The four wheel, off-highway utility vehicles were sold in Metallic Sierra Blue, Metallic Onyx Black, Firecracker Red, Ice Gray, TRUETIMBER® Strata, Metallic Titanium, and Metallic Stardust White colors. The Vehicle Identification Number (VIN) is located on the forward frame rail below the seat. The model name and model code are printed on the owner’s manual.Model NumbersModel NameVINUPC / Date Codes Assembly DateRetail PriceKAT1000ARFNN / ARFNLMULE PRO-FXT 1000 LE JKAATCA12RB500001 5/10/2023$18,799 KAF1000LRFNN/LRFNLMULE PRO-FX 1000 HD Edition JKAAFCL17RB500001 5/16/2023$16,799 KAF1000MRFNN/MRFNLMULE PRO-FXR 1000 JKAAFCM19RB500001 5/23/2023$15,099 KAF1000NRFNN/NRFNLMULE PRO-FXR 1000 LE JKAAFCN10RB500001 5/23/2023$16,199 KAT1000BRFNN/BRFNLMULE PRO-FXT 1000 LE CamoJKAATCB14RB500001 5/10/2023$18,899 KAT1000CRFNN/CRFNLMULE PRO-FXT 1000 LE Ranch Edition JKAATCC16RB500001 5/9/2023$20,399 KAT1000DRFNN/DRFNLMULE PRO-FXT 1000 Platinum Ranch Edition JKAATCD18RB500001 5/9/2023$21,899
Hazard
When starting the engine, improper combustion can occur, posing a fire hazard.
Incidents & Injuries
Kawasaki has received three reports of fires occurring during engine start up. No injuries have been reported.
Remedy Instructions
Consumers should immediately stop using the recalled utility vehicles and contact a Kawasaki dealer to schedule a free repair. A technician will reprogram the ECU and install a sub-harness on the vehicle. Kawasaki is contacting all known purchasers directly.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.