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Rechargeable batteries for iBook G4 and PowerBook G4 computers

CPSC Recall #05-179 — May 19, 2005

Recall Summary

Recall Number05-179
Recall DateMay 19, 2005
Remedy TypeReplace
Units AffectedAbout 128,000 units (in the United States)
Manufactured InTaiwan and China

Where It Was Sold

National and regional resellers
catalogers
and Apple's online and retail stores sold the computers with the batteries from October 2004 through May 2005 for between $900 to $2300. The batteries also were sold separately for about $130.

Product

Rechargeable batteries for iBook G4 and PowerBook G4 computers

Description

The recalled lithium ion batteries are used with the following computers: 12-inch iBook G4, 12-inch PowerBook G4 and 15-inch PowerBook G4. The recalled batteries include those with model numbers A1061, A1078 and A1079 and serial numbers that begin with HQ441 through HQ507 or 3X446 through 3X510. Consumers should remove the battery from the computer to view the model and serial numbers labeled on the bottom of the unit. No other PowerBook or iBook batteries are involved in this recall.Computer model nameBattery model numberBattery serial number range12-inch iBook G4A1061HQ441 - HQ50712-inch PowerBook G4A10793X446 - 3X51015-inch PowerBook G4A10783X446 - 3X509

Hazard

An internal short can cause the battery cells to overheat, posing a fire hazard to consumers.

Incidents & Injuries

Apple has received six reports worldwide of batteries overheating, including two reports in the United States.

Remedy Instructions

Consumers should stop using the recalled batteries immediately and contact Apple to arrange for a replacement battery, free of charge. After removing the recalled battery from their iBook or PowerBook, consumers should plug in the AC adapter to power the computer until a replacement battery arrives.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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