10-Cup Coffeemaker Carafes and Replacement Carafes
CPSC Recall #05-246 — August 18, 2005
Recall Summary
| Recall Number | 05-246 |
| Recall Date | August 18, 2005 |
| Remedy Type | Replace |
| Units Affected | About 14,000 |
| Importer | West Bend Housewares LLC, of West Bend, Wis. |
| Manufactured In | China |
Where It Was Sold
| AAFES |
| Dillards |
| Bi-Mart and retail stores that sell housewares from July 2004 through July 2005 for about $32. The replacement carafe was sold separately for about $8. |
Product
10-Cup Coffeemaker Carafes and Replacement Carafes
Description
The carafe is a 10-cup capacity glass pot with a black, plastic handle. It is used with the West Bend Housewares 10-cup Automatic Coffeemaker (item # 56870). The 10-cup replacement carafe was sold separately (item # 5815). There is a four-digit date code printed on the bottom of the coffeemaker. Date codes beginning with 04 are included in this recall.
Hazard
The carafe handle can unexpectedly loosen or break, resulting in the carafe falling. This can cause burn injuries from hot coffee or lacerations from broken glass.
Incidents & Injuries
West Bend Housewares has received 194 reports of the handles breaking, including three reports of consumers receiving burns to their hands and arms.
Remedy Instructions
Consumers should stop using the recalled carafes immediately and contact West Bend Housewares to receive a replacement carafe free of charge.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.