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Charmglow® Gas Grills

CPSC Recall #05-262 — September 7, 2005

Recall Summary

Recall Number05-262
Recall DateSeptember 7, 2005
Remedy TypeNew Instructions
Units AffectedAbout 86,000
Manufactured InChina

Where It Was Sold

Home Depot stores nationwide from November 2004 through June 2005 for about $350.

Product

Charmglow® Gas Grills

Description

The recalled Charmglow® Gas Grills have a model number of 720-0036-HD-05, which can be found on the back of the grill. The stainless steel grill is designed to be used with propane gas. The name of the grill is located at the left corner of the exterior of the main burner lid. A temperature gauge is located at the center of the main burner lid.

Hazard

The hose connecting the propane tank with the manifold can run up too close to the firebox. The heat from the firebox can damage the hose, causing it to leak gas. The release of gas creates a fire risk that could cause injury and property damage.

Incidents & Injuries

Nexgrill has received five reports of fires involving hoses leaking gas and more than 45 additional reports of incidents involving possible gas leaks.

Remedy Instructions

Consumers should stop using the gas grill and contact Nexgrill Customer Service to receive a free, self-installation repair kit.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a New Instructions at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (New Instructions) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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