SMEG Refrigerators
CPSC Recall #24-334 — August 8, 2024
Recall Summary
| Recall Number | 24-334 |
| Recall Date | August 8, 2024 |
| Remedy Type | Repair |
| Units Affected | About 900 |
| Importer | SMEG USA Inc., of New York |
| Manufactured In | Italy |
Where It Was Sold
| Independent kitchen and appliance stores nationwide and online at www.williams-sonoma.com |
| https://www.ajmadison.com and www.wayfair.com from September 2020 through January 2024 for about $4 |
| 300. |
Product
SMEG Refrigerators
Description
This recall involves SMEG-branded, retro style refrigerators with freezer, with model numbers starting with FAB38U. The special-order refrigerators measure about 28 inches wide, 30 inches deep and 80 inches high, and were sold in black, cream, pastel blue, pastel green, red and white, with either left-opening or right-opening doors with handles. The refrigerators have three adjustable glass shelves and two drawers. The bottom freezer has a separate door and three drawers. “SMEG” is on the front of the refrigerator, and “Made in Italy”, the model, and serial numbers that begin with 2781 are printed on a white label inside of the refrigerator’s top door.
Hazard
The refrigerator door can detach and fall off, posing an injury hazard.
Incidents & Injuries
The firm has received nine reports of the refrigerator door falling off. No injuries have been reported.
Remedy Instructions
Consumers should immediately stop using the recalled refrigerators, and contact SMEG USA to schedule a free repair by a certified service provider. Consumers will be asked to email a photo of both the refrigerator’s model number and the serial number to [email protected].
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.