Lithium Ion batteries in SoundStation2W wireless conference phone
CPSC Recall #06-092 — February 16, 2006
Product
Lithium Ion batteries in SoundStation2W wireless conference phone
Description
WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Polycom Inc., of Pleasanton, Calif. is recalling about 21,000 Lithium Ion batteries in SoundStation2W wireless conference phones in the U.S. (about 27,700 units worldwide). These batteries can overheat, which could pose a fire or burn hazard.Name of Product: Lithium Ion batteries in SoundStation2W wireless conference phoneUnits: About 21,000 units in the U.S. (About 27,700 units worldwide)Manufacturer/Distributor: Polycom Inc., of Pleasanton, Calif.Hazard: These batteries can overheat, which could pose a fire or burn hazard.Incidents/Injuries: Polycom has received two reports of batteries overheating and causing minor damage to the tables on which the units sat. No injuries have been reported.Description: The recalled batteries were sold with the SoundStation2W wireless conference phones, and separately as replacement batteries. The SoundStation2W Part Number is printed on the underside of the telephone. The SoundStation2W Part Numbers and SKU numbers are as follows:Part NumberSKU number2201-07800-0012200-07800-0012201-07880-0012200-07880-001SoundStation2W recalled battery Part Numbers, SKU numbers and date codes are as follows:Part NumberSKU numberDate Code1520-07803-0012200-07803-0011205 or earlier (December 2005)1520-07804-0012200-07804-0011205 or earlier (December 2005)The batteries have a black or white plastic coating and a white label with the following title: "RECHARGEABLE Li-ion BATTERY." The recalled battery Part Numbers can be found on the bottom right hand corner of the white label on the battery pack. The date code can be found to the left of the Part Number. Recalled batteries have the date code of 1205 (December 2005) or earlier printed on the white label of the batter pack.Sold by: Polycom business to business resellers who sell through catalogs, online, telesales, through office supply stores or on the Polycom Web store from August 2004 through January 2006 for between $700 and -$900. Replacement batteries were sold for between $50 and $90.Manufactured in: The batteries were manufactured in China.Remedy: Customers should remove the battery pack from their SoundStation2W unit immediately. Once the batteries are removed, customers can still use their conference phone by keeping the charger plugged into the unit. Customers should not attempt to use other batteries in the unit. Consumers should contact Polycom Inc. for information on receiving a free replacement battery.Consumer Contact: For additional information, please go to www.polycom.com/2WBattery or call Polycom Inc. at (800) 414-4183 or (978) 292-5504 between 8 a.m. and 8 p.m. ET Monday through Friday. Consumers also can contact their local Polycom office or write to: Polycom Inc, 1565 Barber Lane, Milpitas, CA 95035 ATTN: SoundStation2W Battery Return Program.Media Contact: Jessica Kersey, Polycom Inc., [email protected], (925) 924-5689.
Hazard
These batteries can overheat, which could pose a fire or burn hazard.
Incidents / Injuries
Polycom has received two reports of batteries overheating and causing minor damage to the tables on which the units sat. No injuries have been reported.
Remedy
Customers should remove the battery pack from their SoundStation2W unit immediately. Once the batteries are removed, customers can still use their conference phone by keeping the charger plugged into the unit. Customers should not attempt to use other batteries in the unit. Consumers should contact Polycom Inc. for information on receiving a free replacement battery.
Units Affected
About 21,000 units in the U.S. (About 27,700 units worldwide)
Sold At
Polycom business to business resellers who sell through catalogs, online, telesales, through office supply stores or on the Polycom Web store from August 2004 through January 2006 for between $700 and -$900. Replacement batteries were sold for between $50 and $90.
Manufacturer
Polycom Inc., of Pleasanton, Calif.
Manufactured In
The batteries were manufactured in China.