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C1000 Capresso Automatic Coffee Center

CPSC Recall #06-106 — March 6, 2006

Recall Summary

Recall Number06-106
Recall DateMarch 6, 2006
Remedy TypeRepair
Units AffectedAbout 28,000
ManufacturerEugster/Frismag, of Switzerland
ImporterCapresso Inc., of Closter, N.J.
Manufactured InSwitzerland

Where It Was Sold

Department stores and independent specialty stores nationwide from July 1999 through October 2005 for about $800.

Product

C1000 Capresso Automatic Coffee Center

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Eugster/Frismag, of Switzerland and Capresso Inc., of Closter, N.J., are voluntarily recalling about 28,000 C1000 Capresso Automatic Coffee Centers. The electrical connectors in the espresso machine can erode, posing a fire hazard.Name of Product: C1000 Capresso Automatic Coffee CenterUnits: About 28,000Manufacturer: Eugster/Frismag, of SwitzerlandImporter: Capresso Inc., of Closter, N.J.Hazard: The electrical connectors in the espresso machine can erode, posing a fire hazard.Incidents/Injuries: The firm has received four reports of fires started inside the coffee center. No injuries or property damage were reported.Description: The Automatic Coffee Centers are espresso machines and have C1000 printed in large type on the front panel and model number 152 printed on the bottom of the machine. These machines grind, compact ground coffee, pressure brew, stop automatically, and discard used coffee grounds. They can also dispense hot water for tea and hot steam to froth and steam milk.Sold at: Department stores and independent specialty stores nationwide from July 1999 through October 2005 for about $800.Manufactured in: SwitzerlandRemedy: Consumers should stop using the recalled espresso machines immediately and contact Capresso to arrange for a free repair.Consumer Contact: For additional information, contact Capresso toll-free at (888) 406-4440 between 8:30 a.m. and 9 p.m. ET Monday through Friday and between 9 a.m. and 5 p.m. Saturday, or visit the firm's Web site at www.capresso.com.

Hazard

The electrical connectors in the espresso machine can erode, posing a fire hazard.

Incidents & Injuries

The firm has received four reports of fires started inside the coffee center. No injuries or property damage were reported.

Remedy Instructions

Consumers should stop using the recalled espresso machines immediately and contact Capresso to arrange for a free repair.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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