Nexgrill Gas Grills

CPSC Recall #06-174 — May 31, 2006

Recall Summary

Recall Number06-174
Recall DateMay 31, 2006
Remedy TypeRepair
Units AffectedAbout 16,000
ManufacturerNexgrill Industries Inc., of City of Industry, Calif.
Manufactured InChina

Where It Was Sold

Target
Costco Canada
H-E-B
Chase-Pitkin
and Gander Mountain stores nationwide from December 2003 through March 2005 for between $499 to $599.

Product

Nexgrill Gas Grills

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Nexgrill Industries Inc., of City of Industry, Calif., is voluntarily recalling about 16,000 Nexgrill Gas Grills. The gas grill has a hose that connects the propane tank to the burner manifold. If this hose runs up too close to the firebox, the heat can cause the hose to detach from the burner manifold, causing a gas leak and a fire hazard.Name of Product: Nexgrill Gas GrillsUnits: About 16,000Manufacturer: Nexgrill Industries Inc., of City of Industry, Calif.Hazard: The gas grill has a hose that connects the propane tank to the burner manifold. If this hose runs up too close to the firebox, the heat can cause the hose to detach from the burner manifold, causing a gas leak and a fire hazard.Incidents/Injuries: Nexgrill has received 31 incident reports, including 28 fires, three hoses melting, two cases of property damage, and four injuries.Description: The recalled product is the Nexgrill Model 720-0025 Gas Grill. The stainless steel grill is designed to be used with propane gas. The name of the grill is located at the left corner of the exterior of the main burner lid. The serial number is printed on the CSA sticker which is located behind the door. A temperature gauge is located at the center of the main burner lid.Sold at: Target, Costco Canada, H-E-B, Chase-Pitkin, and Gander Mountain stores nationwide from December 2003 through March 2005 for between $499 to $599.Manufactured In: ChinaRemedy: Consumers should stop using the gas grill immediately and contact Nexgrill to receive a free, self-installation retrofit heat shield assembly.Consumer Contact: Call Nexgrill toll-free at (888) 361-0888 between 9 a.m. and 5 p.m. PT Monday through Friday, or log on to the company's Web site at http://nexgrill0025.serorder.com.

Hazard

The gas grill has a hose that connects the propane tank to the burner manifold. If this hose runs up too close to the firebox, the heat can cause the hose to detach from the burner manifold, causing a gas leak and a fire hazard.

Incidents & Injuries

Nexgrill has received 31 incident reports, including 28 fires, three hoses melting, two cases of property damage, and four injuries.

Remedy Instructions

Consumers should stop using the gas grill immediately and contact Nexgrill to receive a free, self-installation retrofit heat shield assembly.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.