Gazelle® Freestyle Cross Trainer and Gazelle® Freestyle Cross Trainer Pro Gliders

CPSC Recall #06-179 — June 6, 2006

Recall Summary

Recall Number06-179
Recall DateJune 6, 2006
Remedy TypeRepair
Units AffectedAbout 154,000
ManufacturerFitness Quest Inc., of Canton, Ohio
Manufactured InChina and Thailand

Where It Was Sold

The Home Shopping Network (HSN)
The Shopping Channel (tSC)
The Sportman's Guide
and Dicks Sporting Goods beginning in January 2004 for between $200 and $250.

Product

Gazelle® Freestyle Cross Trainer and Gazelle® Freestyle Cross Trainer Pro Gliders

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Fitness Quest Inc., of Canton, Ohio, is voluntarily recalling about 154,000 Gazelle Freestyle Cross Trainer and Gazelle Freestyle Cross Trainer Pro Gliders. The resistance pistons on the glider can come off during exercise. If this happens, a person using the glider can fall off the exercise machine.Name of Product: Gazelle® Freestyle Cross Trainer and Gazelle® Freestyle Cross Trainer Pro GlidersUnits: About 154,000Manufacturer: Fitness Quest Inc., of Canton, OhioHazard: The resistance pistons on the glider can come off during exercise. If this happens, a person using the glider can fall off the exercise machine.Incidents/Injuries: Fitness Quest has received 145 reports of pistons detaching and one report of a minor injury from a fall.Description: Gazelle® Freestyle Crosstrainer and Crosstrainer Pro exercisers are "glider-style" exercise equipment. The user moves two foot platforms in a striding motion back and forth while grasping handlebars attached to the platforms. The model name "Gazelle Freestyle Cross Trainer" or "Gazelle Freestyle Cross Trainer Pro" is printed on the side of each product's frame.Sold by: The Home Shopping Network (HSN), The Shopping Channel (tSC), The Sportman's Guide, and Dicks Sporting Goods beginning in January 2004 for between $200 and $250.Manufactured In: China and ThailandRemedy: Consumers should disconnect the pistons on these exercise gliders. Consumers can continue to use the gliders until they receive the repair kit as long as the pistons are detached.- Consumers who purchased a Crosstrainer Pro from Dick's should contact Fitness Quest for a free repair kit.- Consumers who purchased a Crosstrainer or Crosstrainer Pro from the Home Shopping Network (HSN) or the Shopping Channel (tSC) before January 1, 2006 will receive a free repair kit by mail. Contact Fitness Quest if you do not receive a repair kit.- Crosstrainer Pro gliders purchased from HSN or tSC after January 1, 2006 have repair kits included.- Consumers who purchased a Crosstrainer Pro glider from The Sportman's Guide will receive a free repair kit by mail. Contact Fitness Quest if you do not receive a repair kit by July 12, 2006.Consumer Contact: For additional information, contact Fitness Quest at (800) 321-9236 between 8:30 a.m. and 8 p.m. ET Monday through Friday, or log onto www.fitnessquest.com.

Hazard

The resistance pistons on the glider can come off during exercise. If this happens, a person using the glider can fall off the exercise machine.

Incidents & Injuries

Fitness Quest has received 145 reports of pistons detaching and one report of a minor injury from a fall.

Remedy Instructions

Consumers should disconnect the pistons on these exercise gliders. Consumers can continue to use the gliders until they receive the repair kit as long as the pistons are detached.- Consumers who purchased a Crosstrainer Pro from Dick's should contact Fitness Quest for a free repair kit.- Consumers who purchased a Crosstrainer or Crosstrainer Pro from the Home Shopping Network (HSN) or the Shopping Channel (tSC) before January 1, 2006 will receive a free repair kit by mail. Contact Fitness Quest if you do not receive a repair kit.- Crosstrainer Pro gliders purchased from HSN or tSC after January 1, 2006 have repair kits included.- Consumers who purchased a Crosstrainer Pro glider from The Sportman's Guide will receive a free repair kit by mail. Contact Fitness Quest if you do not receive a repair kit by July 12, 2006.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.