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John Deere 1023E, 1025R, and 2025R Compact Utility Tractors

CPSC Recall #24-377 - September 26, 2024

Recall Summary

Recall Number24-377
Recall DateSeptember 26, 2024
Remedy TypeRepair
Units AffectedAbout 147,900 (In addition, about 16,800 were sold in Canada)
ManufacturerDeere & Company, of Moline, Illinois
Manufactured InUnited States

Where It Was Sold

Authorized John Deere dealers nationwide from November 2017 through July 2024 for between $12
700 and $21
000.

Product

John Deere 1023E, 1025R, and 2025R Compact Utility Tractors

Description

This recall involves 1023E, 1025R and 2025R Compact Utility Tractors with the model number and “John Deere” printed on the hood. The recalled tractors are green and yellow, and were sold with both opened and closed operator stations. The serial numbers of tractors included in this recall can be found at www.deere.com. Click on “Parts & Service” and scroll to “Recall” or go to www.deere.com/en/parts-and-service/recall-information/. The serial number is located on the frame, on the front right side of the tractor, near the engine.

Hazard

The front bell crank in the brake linkage can fail causing the tractor to lose braking, resulting in a crash hazard.

Incidents & Injuries

The firm has received four reports of the brake linkage failing, including one hospitalization and two impact injuries and minor property damage to the tractors.

Remedy Instructions

Consumers should immediately stop using the recalled tractors and contact an authorized John Deere dealer to schedule an appointment to bring the tractor into the dealer for a free repair. If the consumer is not able to transport the tractor to a dealer’s location, then the dealer will make arrangements to repair the unit at the consumer’s residence. John Deere is contacting all known purchasers directly.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

Yes. If you were injured by a defective consumer product, whether recalled or not, you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.

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