Pumpkin-Shaped Candle Holders
CPSC Recall #07-519 — January 11, 2007
Recall Summary
| Recall Number | 07-519 |
| Recall Date | January 11, 2007 |
| Remedy Type | Refund |
| Units Affected | About 25,500 |
| Manufactured In | China |
Where It Was Sold
| QVC through television |
| its Web page |
| its toll-free number |
| and in its outlet |
| employee and Studio stores from September 2006 through November 2006 for between $45 and $50 plus about $8 for shipping and handling. |
Product
Pumpkin-Shaped Candle Holders
Description
In cooperation with the U.S. Consumer Product Safety Commission (CPSC), QVC Inc., of West Chester, Pa., and Arteflorum Inc., of South San Francisco, Calif, are voluntarily recalling about 25,500 Pumpkin-Shaped Candle Holders. The product can crack, break or shatter when used with the tea light candles that accompany them, yielding sharp pieces of glass that pose a laceration hazard. Name of Product: Pumpkin-Shaped Candle HoldersUnits: About 25,500Retailer: QVC Inc., of West Chester, Pa.Distributor: Arteflorum Inc., of South San Francisco, Calif.Hazard: The product can crack, break or shatter when used with the tea light candles that accompany them, yielding sharp pieces of glass that pose a laceration hazard.Incidents/Injuries: QVC has received 85 reports that the product cracked, broke or shattered during use. Two consumers reported receiving minor lacerations that did not require medical treatment to their hands.Description: The product is the "Heartfelt 3 Glass Pumpkins with Tealights and Garland by Valerie." It consists of three separate glass candle holders of three graduated sizes which are shaped like pumpkins. Each set includes six tea light candles, as well as a glass bead decorative garland. The pumpkin candle holders were sold in either clear glass or an amber color.Manufactured in: ChinaSold by: QVC through television, its Web page, its toll-free number, and in its outlet, employee and Studio stores from September 2006 through November 2006 for between $45 and $50 plus about $8 for shipping and handling.Remedy: QVC has already notified each customer by telephone and mail to stop using the candle holders until they received replacement tea lights. QVC will replace the tea light candles that accompanied the candle holders with battery-powered tea light candles at no charge, or will refund the purchase price of the product, including shipping and handling upon the customer's certification that they have safely discarded the glass candle holders.Consumer Contact: For more information, call QVC at (800) 367-9444 between 7 a.m. and 1 a.m. ET any day, or visit QVC's Web site at www.qvc.com.
Hazard
The product can crack, break or shatter when used with the tea light candles that accompany them, yielding sharp pieces of glass that pose a laceration hazard.
Incidents & Injuries
QVC has received 85 reports that the product cracked, broke or shattered during use. Two consumers reported receiving minor lacerations that did not require medical treatment to their hands.
Remedy Instructions
QVC has already notified each customer by telephone and mail to stop using the candle holders until they received replacement tea lights. QVC will replace the tea light candles that accompanied the candle holders with battery-powered tea light candles at no charge, or will refund the purchase price of the product, including shipping and handling upon the customer's certification that they have safely discarded the glass candle holders.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.
Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.