Zoeller Brand Septic Pumps with a 20-foot black cord with a plug
CPSC Recall #07-104 — February 13, 2007
Recall Summary
| Recall Number | 07-104 |
| Recall Date | February 13, 2007 |
| Remedy Type | Replace |
| Units Affected | About 2,300 |
| Manufacturer | Zoeller Pump Co., of Louisville, Ky. |
| Manufactured In | Philippines (Cord with plug), United States (Septic Pumps) |
Where It Was Sold
| Zoeller distributors nationwide from September 2006 through December 2006 for between $125 and $375. |
Product
Zoeller Brand Septic Pumps with a 20-foot black cord with a plug
Description
WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Zoeller Pump Co., of Louisville, Ky., is voluntarily recalling about 2,300 Zoeller Brand Septic Pumps with a 20-foot black cord with a plug. The plug on the pumps could have a grounding problem that could pose an electrical shock hazard to consumers.Name of product: Zoeller Brand Septic Pumps with a 20-foot black cord with a plugUnits: About 2,300Manufacturer: Zoeller Pump Co., of Louisville, Ky.Hazard: The plug on the pumps could have a grounding problem that could pose an electrical shock hazard to consumers.Incidents/Injuries: None reported.Description: The recalled Zoeller brand septic pumps have a 20-foot black cord with a plug. The pumps have date codes 0906 and 1006. On models 53, 57, 151, 152 and 153 the date code is printed on the nameplate on the top of the pump. On Model WM48 the date code is printed on the tag near the plug. "Philippines" is stamped on the plug. A list of specific part numbers, model numbers, date codes and UPC codes can be found at www.zoeller.com. Pumps that have already been hard wired during installation (where the plug has been removed) are not included in the recall.Sold by: Zoeller distributors nationwide from September 2006 through December 2006 for between $125 and $375.Manufactured in: Philippines (Cord with plug), United States (Septic Pumps)Remedy: Consumers should contact Zoeller to schedule an inspection, replacement and return of affected pumps.Consumer Contact: For additional information, contact Zoeller Pump Co. at (800) 928-7867 between 8 a.m. and 4:30 p.m. ET Monday through Friday, e-mail Zoeller at [email protected], or visit the firm's Web site at www.zoeller.com.
Hazard
The plug on the pumps could have a grounding problem that could pose an electrical shock hazard to consumers.
Incidents & Injuries
None reported.
Remedy Instructions
Consumers should contact Zoeller to schedule an inspection, replacement and return of affected pumps.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.
No — you should stop using the product entirely, not just unplug it. Electric shock and fire hazards in recalled electrical products often involve internal wiring defects, faulty components, or insulation failures that can cause harm even after the product has been off for a period of time. Do not attempt to repair the product yourself. Keep it unplugged and stored safely until you receive the manufacturer's remedy. If the product has already shown signs of overheating, sparking, or discoloration, handle it carefully and consider contacting your local fire department for guidance on safe disposal.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.