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Remote Control Sold With Insignia 100W DVD Compact Shelf System

CPSC Recall #07-110 — February 21, 2007

Recall Summary

Recall Number07-110
Recall DateFebruary 21, 2007
Remedy TypeReplace
Units AffectedAbout 10,000
Manufactured InChina

Where It Was Sold

Best Buy retail stores nationwide
bestbuy.com and at bestbuybusiness.com from May 2006 through January 2007 for between $80 and $130 with the Insignia 100W DVD Players.

Product

Remote Control Sold With Insignia 100W DVD Compact Shelf System

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Best Buy Co. Inc., of Richfield, Minn., is voluntarily recalling about 10,000 Remote Controls Sold With Insignia 100W DVD Compact Shelf System. If the batteries are placed backwards in the remote control with the positive and negative sides improperly switched, overheating can result and present a burn hazard.Name of product: Remote Control Sold With Insignia 100W DVD Compact Shelf SystemUnits: About 10,000Retailer: Best Buy Co. Inc., of Richfield, Minn.Hazard: If the batteries are placed backwards in the remote control with the positive and negative sides improperly switched, overheating can result and present a burn hazard.Incidents/Injuries: Best Buy has received one report of a remote control overheating. No injuries have been reported.Description: The white remote control has model number NS-A1113 and "Insignia" printed on the front. The keypad has black numbers/letters. The recalled remote controls were sold exclusively with the Insignia 100W DVD Compact Shelf System. The remote controls were not sold separately.Sold at: Best Buy retail stores nationwide, bestbuy.com and at bestbuybusiness.com from May 2006 through January 2007 for between $80 and $130 with the Insignia 100W DVD Players.Manufactured in: ChinaRemedy: Consumers should stop using the remote control immediately and contact Best Buy to receive a free replacement remote.Consumer Contact: For additional information, contact Best Buy toll-free at (877) 467-4289 anytime or visit the firm's Web site at www.BestBuy.com.

Hazard

If the batteries are placed backwards in the remote control with the positive and negative sides improperly switched, overheating can result and present a burn hazard.

Incidents & Injuries

Best Buy has received one report of a remote control overheating. No injuries have been reported.

Remedy Instructions

Consumers should stop using the remote control immediately and contact Best Buy to receive a free replacement remote.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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