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Tumblers with a Metal Straw

CPSC Recall #25-025 - October 31, 2024

Recall Summary

Recall Number25-025
Recall DateOctober 31, 2024
Remedy TypeRefund, Replace
Units AffectedAbout 60,000
ImporterHALO Branded Solutions Inc., of Sterling, Illinois
Manufactured InChina

Where It Was Sold

Wawa stores in Alabama
Washington D.C.
Delaware
Florida
North Carolina
New Jersey
Pennsylvania
Virginia and Maryland during the month of August 2024 for about $13.

Product

Tumblers with a Metal Straw

Description

This recall involves a reusable tumbler with a metal straw. The plastic tumblers come in four styles: “The Mermaid”, which is pink/green, “Island Surf”, which is blue/yellow, “Sailor Breeze”, which is tan/orange, and “The Galaxy”, which is blue/pink. The tumblers come with a tan lid. The tumbler comes in 24-ounce size. Wawa is imprinted on the tumblers.

Hazard

The metal straw inside the tumbler can cut your mouth and/or fingers, posing a laceration hazard.

Incidents & Injuries

The firm has received four reports of incidents, resulting in four laceration injuries to the hand and mouth.

Remedy Instructions

Consumers should immediately stop using the recalled metal straw that comes with the tumbler and contact HALO for instructions on how to receive a free replacement silicone straw, after returning the metal straw. If consumers don’t want to keep the tumbler either, they can return it with the metal straw and receive a refund in the form of a $15 gift card. The original tumbler and metal straw must be returned to HALO to receive the refund. Proof of purchase (receipt) is not required to receive a replacement or refund. HALO will provide a pre-paid label for shipping the recalled units. Consumers should not return the recalled units to Wawa stores. 

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund, Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund, Replace) at no cost to you.

Yes. If you were injured by a defective consumer product, whether recalled or not, you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.

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