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Gamewell-FCI 600 Series SmartScan Fire Alarm Control Panels

CPSC Recall #07-565 — July 26, 2007

Recall #07-565 Date: July 26, 2007 Remedy: Repair

Product

Gamewell-FCI 600 Series SmartScan Fire Alarm Control Panels

Description

In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Gamewell-FCI, of Northford, Conn., is voluntarily recalling about 1,100 Gamewell-FCI 600 Series SmartScan Fire Alarm Control Panels. The software in the fire alarm system could fail to recognize when a detector needs servicing as a result of the buildup of dust, dirt, or other environmental pollutants, which could result in the system failing to respond in the event of a fire.Name of Product: Gamewell-FCI 600 Series SmartScan Fire Alarm Control PanelsUnits: About 1,100Manufacturer: Gamewell-FCI, of Northford, Conn.Hazard: The software in the fire alarm system could fail to recognize when a detector needs servicing as a result of the buildup of dust, dirt, or other environmental pollutants, which could result in the system failing to respond in the event of a fire.Incidents/Injuries: Gamewell-FCI has received no reports of the firmware failing to operate in the event of a fire.Description and Models: The software upgrade involves the Gamewell-FCI model 600 Series control panel using System Sensor compatible line cards, SmartScan. These panels are components of the Gamewell-FCI 600 Series fire alarm system. They provide the signaling line circuits and display information for the system.Sold at: Authorized distributors nationwide from October 2004 through May 2007 for between about $400 and $3,500. Authorized distributors resold and installed the control panels for commercial end users in facilities such as hotels and office buildings.Manufactured in: United StatesRemedy: Gamewell-FCI is contacting customers directly and providing a free firmware software upgrade.Consumer Contact: For additional information, contact Gamewell-FCI at (800) 633-1311 between 8 a.m. and 5 p.m. ET Monday through Friday, or go to the firm's website at www.gamewell-fci.com.

Hazard

The software in the fire alarm system could fail to recognize when a detector needs servicing as a result of the buildup of dust, dirt, or other environmental pollutants, which could result in the system failing to respond in the event of a fire.

Incidents / Injuries

Gamewell-FCI has received no reports of the firmware failing to operate in the event of a fire.

Remedy

Gamewell-FCI is contacting customers directly and providing a free firmware software upgrade.

Units Affected

About 1,100

Sold At

Authorized distributors nationwide from October 2004 through May 2007 for between about $400 and $3,500. Authorized distributors resold and installed the control panels for commercial end users in facilities such as hotels and office buildings.

Manufacturer

Gamewell-FCI, of Northford, Conn.

Manufactured In

United States

What Should You Do?

Stop using this product immediately. Check if you purchased it and follow the remedy instructions — contact the manufacturer for a Repair. If you experienced an injury, report it to the CPSC SaferProducts.gov.

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