60-watt B10 Décor Light Bulbs

CPSC Recall #04-192 — August 3, 2004

Recall Summary

Recall Number04-192
Recall DateAugust 3, 2004
Remedy TypeReplace
Units Affected5.6 million
ManufacturerOsram Sylvania Products Inc., of Danvers, Mass.
Manufactured InUnited States

Where It Was Sold

Home improvement centers
grocery
drug and discount department stores from September 2002 through June 2004 for between $2 and $4.

Product

60-watt B10 Décor Light Bulbs

Description

WASHINGTON, D.C. – In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Osram Sylvania Products Inc., of Danvers, Mass., is voluntarily recalling 5.6 million 60-watt B10 Décor Light Bulbs. The glass bulb can separate from its base and break during use. The broken glass can present a laceration injury to consumers, the hot broken bulb can present a burn injury to consumers, and an exposed bulb filament can present a shock hazard if handled while power remains applied to the fixture.Name of product: 60-watt B10 Décor Light BulbsUnits: 5.6 millionManufacturer: Osram Sylvania Products Inc., of Danvers, Mass.Hazard: The glass bulb can separate from its base and break during use. The broken glass can present a laceration injury to consumers, the hot broken bulb can present a burn injury to consumers, and an exposed bulb filament can present a shock hazard if handled while power remains applied to the fixture.Incidents/Injuries: Osram Sylvania has received 119 reports of the glass bulbs breaking, including 29 reports of minor cuts or burns from consumers picking up broken glass from a hot bulb.Description: The recalled 60-watt B10 medium base light bulbs were sold in packages of two or four units. The bulbs are clear. Some were packaged as "Ceiling Fan" and "Double Life" light bulbs. "SYLVANIA" is printed on the front of the packaging and on the bulb base. The bulbs involved have a UPC bar code on the back of the package ending in the following five digits: 13323, 13329, 13333, 13442, 13445, 13454, 13565, 13650, and 13721.Sold at: Home improvement centers, grocery, drug and discount department stores from September 2002 through June 2004 for between $2 and $4.Manufactured in: U.S.Remedy: If the bulb is broken, consumers should first unplug the light fixture or turn off the main circuit breaker before attempting to remove the bulb. Cloth or leather gloves should also be worn to prevent cuts or scratches during bulb removal. Remove the light bulbs from any fixture where they are installed and contact OSRAM Sylvania for free replacement bulbs.Consumer Contact: Call Osram Sylvania toll-free at (877) 423-3772 between 8 a.m. and 6 p.m. ET Monday through Friday.

Hazard

The glass bulb can separate from its base and break during use. The broken glass can present a laceration injury to consumers, the hot broken bulb can present a burn injury to consumers, and an exposed bulb filament can present a shock hazard if handled while power remains applied to the fixture.

Incidents & Injuries

Osram Sylvania has received 119 reports of the glass bulbs breaking, including 29 reports of minor cuts or burns from consumers picking up broken glass from a hot bulb.

Remedy Instructions

If the bulb is broken, consumers should first unplug the light fixture or turn off the main circuit breaker before attempting to remove the bulb. Cloth or leather gloves should also be worn to prevent cuts or scratches during bulb removal. Remove the light bulbs from any fixture where they are installed and contact OSRAM Sylvania for free replacement bulbs.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.