Rechargeable lithium-ion batteries containing Sony cells used in Toshiba notebook computers
CPSC Recall #07-267 — August 8, 2007
Recall Summary
| Recall Number | 07-267 |
| Recall Date | August 8, 2007 |
| Remedy Type | Replace |
| Units Affected | About 1,400 |
| Manufacturer | Battery Cell Manufacturer: Sony Energy Devices Corp., of Japan |
| Importer | Computer Importer: Toshiba America Information Systems Inc., of Irvine, Calif. |
| Manufactured In | China (battery packs) |
Where It Was Sold
| Authorized electronics retailers nationwide from January 2006 through April 2006 for between $680 and $1 |
| 300 for the computer systems and for between $90 and $120 when sold separately. |
Product
Rechargeable lithium-ion batteries containing Sony cells used in Toshiba notebook computers
Description
WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Toshiba America Information Systems Inc., of Irvine, Calif., is voluntarily recalling about 1,400 Rechargeable lithium-ion batteries containing Sony cells used in Toshiba notebook computers. The lithium-ion batteries can overheat, posing a fire hazard to consumers.Name of Product: Rechargeable lithium-ion batteries containing Sony cells used in Toshiba notebook computersUnits: About 1,400Computer Importer: Toshiba America Information Systems Inc., of Irvine, Calif.Battery Cell Manufacturer: Sony Energy Devices Corp., of JapanHazard: The lithium-ion batteries can overheat, posing a fire hazard to consumers.Incidents/Injuries: Toshiba has received three reports outside of the United States of notebook batteries overheating. No injuries have been reported.Description: The recalled lithium-ion batteries were sold with, or sold separately to be used with the following notebook computer models: Satellite A100, Satellite A105 and Tecra A7. The battery model is printed on the battery.ModelComputer Model Prefix Number(first 2 digits of serial number)Model Prefix(first 6 characters)Manufacturing Date RangeEstimated RetailPricing (when sold)Satellite A10016, 26, 36, 46PSAA0UJanuary 1, 2006 - April 30, 2006About $1,300Satellite A10516, 26, 36, 46PSAA2UPSAA8UPSAA9UJanuary 1, 2006 - April 30, 2006About $1,000Tecra A716, 26, 36, 46PTA70UPTA71UJanuary 1, 2006 - April 30, 2006About $700Sold through: Authorized electronics retailers nationwide from January 2006 through April 2006 for between $680 and $1,300 for the computer systems and for between $90 and $120 when sold separately.Manufactured in: China (battery packs)Remedy: Consumers should stop using the recalled batteries and contact Toshiba to receive a free replacement battery. Consumers can continue to use the notebook computers safely, by turning the system off, removing the battery, and using the AC adapter and power cord to power the system until the replacement battery is received. Consumers should use only batteries obtained from Toshiba or from an authorized Toshiba reseller.Consumer Contact: For additional information, contact Toshiba at (800) 457-7777 anytime or visit the firm's website at www.bxinfo.toshiba.com.
Hazard
The lithium-ion batteries can overheat, posing a fire hazard to consumers.
Incidents & Injuries
Toshiba has received three reports outside of the United States of notebook batteries overheating. No injuries have been reported.
Remedy Instructions
Consumers should stop using the recalled batteries and contact Toshiba to receive a free replacement battery. Consumers can continue to use the notebook computers safely, by turning the system off, removing the battery, and using the AC adapter and power cord to power the system until the replacement battery is received. Consumers should use only batteries obtained from Toshiba or from an authorized Toshiba reseller.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.