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AC Adapters sold with Network Hard Disk Drives

CPSC Recall #07-287 — August 22, 2007

Recall Summary

Recall Number07-287
Recall DateAugust 22, 2007
Remedy TypeReplace
Units AffectedAbout 740
ImporterI-O Data Device USA Inc., of San Jose, Calif.
Manufactured InJapan (AC adapter only)

Where It Was Sold

I-O Data Device USA's website
telesales
distributors
and select retailers nationwide from December 2004 through February 2007. The network hard disk drives with adapters were sold for between $300 and $400.

Product

AC Adapters sold with Network Hard Disk Drives

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), I-O Data Device USA Inc., of San Jose, Calif., is voluntarily recalling about 740 AC Adapters sold with Network Hard Disk Drives. The AC adapters can overheat or melt, posing a burn hazard to consumers.Name of Product: AC Adapters sold with Network Hard Disk DrivesUnits: About 740Importer: I-O Data Device USA Inc., of San Jose, Calif.Hazard: The AC adapters can overheat or melt, posing a burn hazard to consumers.Incidents/Injuries: I-O Data Device USA has received three reports of the adapters overheating and deforming or melting. No injuries have been reported.Description: This recall involves all AC adapters with model number IO-ACADP1510UL. The model number can be found on the AC adapter. The AC adapters were sold with I-O Data® network hard disk drives model number UHDL-160U or UHDL-300U. The model number for the network hard disk drive is located on a label at the base of the console.Sold through: I-O Data Device USA's website, telesales, distributors, and select retailers nationwide from December 2004 through February 2007. The network hard disk drives with adapters were sold for between $300 and $400.Manufactured in: Japan (AC adapter only)Remedy: Consumers should stop using the recalled adapters immediately and contact Kaga Electronics USA for a free replacement.Consumer Contact: For additional information, contact Kaga Electronics USA toll-free at (877) 878-2926 anytime, visit the company's website at www.iodata.com/usa or send an e-mail to [email protected].

Hazard

The AC adapters can overheat or melt, posing a burn hazard to consumers.

Incidents & Injuries

I-O Data Device USA has received three reports of the adapters overheating and deforming or melting. No injuries have been reported.

Remedy Instructions

Consumers should stop using the recalled adapters immediately and contact Kaga Electronics USA for a free replacement.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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