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Windsor Spindle-Back Side Chairs

CPSC Recall #07-288 — August 22, 2007

Recall Summary

Recall Number07-288
Recall DateAugust 22, 2007
Remedy TypeRefund, Replace
Units AffectedAbout 4,000
ImporterJ.C. Penney, of Plano, Texas
Manufactured InMalaysia

Where It Was Sold

Exclusively through J.C. Penney catalog and online stores from April 2006 through June 2007 for about $250 for a set of four chairs.

Product

Windsor Spindle-Back Side Chairs

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), J.C. Penney, of Plano, Texas, is voluntarily recalling about 4,000 Windsor Spindle-Back Side Chairs. The wood stretchers can split while in use and the chairs can collapse, posing a fall hazard to consumers.Name of Product: Windsor Spindle-Back Side ChairsUnits: About 4,000Importer: J.C. Penney, of Plano, TexasHazard: The wood stretchers can split while in use and the chairs can collapse, posing a fall hazard to consumers.Incidents/Injuries: J. C. Penney has received four reports of chairs splitting and collapsing. One minor whiplash injury has been reported.Description: This recall involves the Windsor Spindle-Back side chair sets. The set is comprised of four chairs made of solid hardwood. Each chair measures 36 inches high. The backs and legs are painted white and the seat is a natural wood color.Sold by: Exclusively through J.C. Penney catalog and online stores from April 2006 through June 2007 for about $250 for a set of four chairs.Manufactured in: MalaysiaRemedy: Consumers should stop using the recalled chairs immediately and contact J.C. Penney to obtain free replacement chairs. Consumers also can return the chairs to their closest J.C. Penney store for a full refund.Consumer Contact: For additional information, contact J.C. Penney toll-free at (888) 333-6063 anytime or visit the company's website at www.jcp.com.

Hazard

The wood stretchers can split while in use and the chairs can collapse, posing a fall hazard to consumers.

Incidents & Injuries

J. C. Penney has received four reports of chairs splitting and collapsing. One minor whiplash injury has been reported.

Remedy Instructions

Consumers should stop using the recalled chairs immediately and contact J.C. Penney to obtain free replacement chairs. Consumers also can return the chairs to their closest J.C. Penney store for a full refund.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund, Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund, Replace) at no cost to you.

Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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