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Cybex or Trotter Treadmills

CPSC Recall #08-041 — October 22, 2007

Recall Summary

Recall Number08-041
Recall DateOctober 22, 2007
Remedy TypeRepair
Units Affected4,700 (This recall was first announced in Oct. 2003)
ManufacturerCybex International, Inc., of Medway, Mass.
Manufactured InUnited States

Where It Was Sold

Cybex International and Cybex dealers nationwide from September 1993 through October 2001 for between $3
300 and $4
000.

Product

Cybex or Trotter Treadmills

Description

 WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Cybex International, Inc., of Medway, Mass., is voluntarily recalling about 4,700 (33,719 units were recalled on October 8, 2003) Cybex or Trotter Treadmills. During repairs associated with the October 8, 2003 recall, wire nuts were installed improperly, causing the treadmills to overheat and posing a fire hazard to consumers.Name of Product: Cybex or Trotter TreadmillsUnits: 4,700 (This recall was first announced in Oct. 2003)Manufacturer: Cybex International, Inc., of Medway, Mass.Hazard: During repairs associated with the October 8, 2003 recall, wire nuts were installed improperly, causing the treadmills to overheat and posing a fire hazard to consumers.Incidents/Injuries: Cybex International has received five reports of treadmills overheating or catching fire resulting in damage to the treadmill. No injuries have been reported.Description: This recall involves the treadmills "Cybex 400T," "Cybex 410T," "Trotter 510," "Trotter 525", "Trotter 535", and "CXT+" that were recalled (link) on October 8, 2003 and later repaired. The treadmills are black with gray coloring, have rectangular uprights, and measure 69 inches long and 30 inches wide. The brands and models are written on the display panel. The "CXT+" model does not bear the brand Cybex or Trotter.Sold at: Cybex International and Cybex dealers nationwide from September 1993 through October 2001 for between $3,300 and $4,000.Manufactured in: United StatesRemedy: Consumers whose treadmills were included in the 2003 recall and were repaired should immediately unplug and stop using the treadmills. Consumers with recalled units will be notified directly by Cybex. Consumers should call Cybex directly to schedule a free repair.Consumer Contact: Call Cybex toll-free at (888) 678-3846 between 8 a.m. and 5 p.m. ET Monday through Friday, or visit the firm's website at www.cybexintl.com/retro.

Hazard

During repairs associated with the October 8, 2003 recall, wire nuts were installed improperly, causing the treadmills to overheat and posing a fire hazard to consumers.

Incidents & Injuries

Cybex International has received five reports of treadmills overheating or catching fire resulting in damage to the treadmill. No injuries have been reported.

Remedy Instructions

Consumers whose treadmills were included in the 2003 recall and were repaired should immediately unplug and stop using the treadmills. Consumers with recalled units will be notified directly by Cybex. Consumers should call Cybex directly to schedule a free repair.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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