Vehicle Safety
Recalls Search 320,000+ NHTSA safety recalls Complaints 2.1M+ consumer safety complaints TSBs 4.7M technical service bulletins VIN Lookup Decode any vehicle VIN instantly OBD Codes 12,000+ diagnostic trouble codes Fuel Economy EPA MPG data for all vehicles Statistics Recall trends & safety analysis
Consumer Safety
Product Safety 9,700+ CPSC product recalls Food Safety 28,600+ FDA food recalls Pet Safety 1.3M FDA animal adverse events Drug Safety 17,500+ FDA drug recalls Device Safety 38,400+ FDA device recalls Workplace Safety 102,900+ OSHA injury reports
Infrastructure
Bridge Safety 624,000 bridge inspections Aviation Safety 30,000+ NTSB aviation events Dam Safety 92,600 dam safety records Water Safety 433,000+ public water systems Railroad Safety 438,000+ rail crossings Pipeline Safety 8,800+ pipeline incidents
Public Health
Nursing Homes 14,700 CMS rated facilities Environmental 80,000+ hazardous sites & releases

"Cricket EZ" Cellular Phones

CPSC Recall #08-572 — May 19, 2008

Recall #08-572 Date: May 19, 2008 Remedy: Repair

Product

"Cricket EZ" Cellular Phones

Description

This recall involves the "Cricket EZ" cellular phone. The cell phones are small, black and silver bar-style. "Cricket" is printed on top of the phone above the display panel. Model number "CRKJ88BKIT" is located on a label inside the battery compartment behind the battery. Units that have a model number that ends with a "B" ("CRKJ88BKITB"), units that have a green dot on the inside label, and units that were sold after March 2008 are not included in this recall.

Hazard

A software problem with the cell phones causes audio problems with 911 calls. When a call is connected to 911, the operator may not hear the caller or the caller may not hear the 911 operator.

Incidents / Injuries

Cricket has received two reports of the audio not working properly when a consumer placed a call to 911. No injuries were reported.

Remedy

Consumers should immediately return their phone to Cricket for a free software repair. Cricket is directly contacting consumers who purchased these cell phones to alert them to the recall.

Units Affected

About 285,000

Sold At

Cricket stores and independent dealers nationwide from February 2008 through March 2008 for about $90.

Manufactured In

China

What Should You Do?

Stop using this product immediately. Check if you purchased it and follow the remedy instructions — contact the manufacturer for a Repair. If you experienced an injury, report it to the CPSC SaferProducts.gov.

Browse All Product Recalls Product Safety Stats Browse by Hazard Type
Back to All Product Recalls