Kenmore Wall Ovens
CPSC Recall #08-573 — May 19, 2008
Recall Summary
| Recall Number | 08-573 |
| Recall Date | May 19, 2008 |
| Remedy Type | Repair |
| Units Affected | About 7,500 |
| Manufactured In | Canada |
Where It Was Sold
| Sears |
| Sears Hardware |
| Kmart and the great indoors stores nationwide and Sears.com from September 2004 through October 2007 for between $760 and $1 |
| 150. |
Product
Kenmore Wall Ovens
Description
This recall involves Kenmore 24-inch-wide gas and propane, wall-mounted ovens. The self-cleaning ovens were sold in white, black, bisque and stainless steel, and have the Kenmore name printed on the oven control panel. The model and serial numbers of the ovens that are part of this recall can be found on the frame on the left side of the oven cavity.Model NumbersSerial Number Range790.30472400, 790.30473400,790.30473401, 790.30474400,790.30479400NF401xxxxx throughNF610xxxxx
Hazard
During extended broiling, gas can build in the oven cavity and escape when the oven door is opened. This poses a burn and possible fire hazard to consumers.
Incidents & Injuries
Electrolux has received 16 reports of incidents involving gas build-up, including flames escaping from the oven door, burns to the hands and face and singed hair.
Remedy Instructions
Consumers should immediately stop using the “broil” feature on recalled ovens and contact Transform for Kenmore branded products to schedule a free repair. Consumers may continue to use the “bake” feature.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.