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Maytag®, Jenn-Air®, Amana®, Admiral®, Magic Chef®, Performa by Maytag® and Crosley® brand refrige...

CPSC Recall #09-145 — March 10, 2009

Recall Summary

Recall Number09-145
Recall DateMarch 10, 2009
Remedy TypeRepair
Units AffectedAbout 1.6 million
ManufacturerMaytag Corp., of Newton, Iowa
Manufactured InUnited States

Where It Was Sold

Department and appliance stores and by homebuilders nationwide from January 2001 through January 2004 for between about $350 and $1
600.

Product

Maytag®, Jenn-Air®, Amana®, Admiral®, Magic Chef®, Performa by Maytag® and Crosley® brand refrigerators

Description

The recall includes certain Maytag®, Jenn-Air®, Amana®, Admiral®, Magic Chef®, Performa by Maytag® and Crosley® brand side by side and top freezer refrigerators. The affected refrigerators were manufactured in black, bisque, white and stainless steel. They have model and serial numbers printed on a label located on the top middle or left upper side of the refrigerator liner and have the following model and serial number combinations:Type of RefrigeratorSerial Numbers ENDING withAND Model Numbers BEGINNING withSide by SideRefrigeratorsAA, AC, AE, AG, AJ, AL, AN, AP, AR,AT, AV, AX, CA, CC, CE, CG, CJ, CL,ZB, ZD, ZF, ZH, ZK, ZM, ZQ, ZS, ZU,ZW, ZY, ZZARS, CS, JC, JS, MS, MZ, PSTop FreezerRefrigeratorsAA, AC, AE, AG, AJ, AL, AN, AP, AR,AT, AV, AX, ZK, ZM, ZQ, ZS, ZU, ZW,ZY, ZZAT, CT, MT, PTRefrigerators with freezers on the bottom are not included in this recall.

Hazard

An electrical failure in the relay, the component that turns on the refrigerator’s compressor, can cause overheating and pose a serious fire hazard.

Incidents & Injuries

Maytag has received 41 reports of refrigerator relay ignition, including 16 reports of property damage ranging from smoke damage to extensive kitchen damage.

Remedy Instructions

Consumers should immediately contact Maytag to determine if their refrigerator is included in the recall and to schedule a free in-home repair. Consumers should not return the refrigerator to the retailer where it was purchased.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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