Samsung "Jitterbug" Cell Phones

CPSC Recall #09-744 — May 21, 2009

Recall #09-744 Date: May 21, 2009 Remedy: Repair

Product

Samsung "Jitterbug" Cell Phones

Description

This recall involves "Jitterbug" cell phones model numbers SPH-a110 and SPH-a120 with standard key pads and version BB14 software. No other Samsung wireless phones or software versions are included in this recall.

Hazard

The recalled cell phones that are in a no-service area and display an "out of range, try again later" message could fail to connect to emergency 911.

Incidents / Injuries

None reported.

Remedy

Samsung and Jitterbug are directly contacting consumers to schedule a free software upgrade. Consumers should call Samsung if they have not already been contacted.

Units Affected

About 160,000

Sold At

Directly to consumers through targeted national advertisements and publications, electronics and drug stores nationwide, and on the Web at www.jitterbug.com from March 2008 through May 2009 for about $150.

Manufacturer

Samsung Telecommunications America, of Richardson, Texas

Manufactured In

Korea