208-Volt and 240-Volt Thermostats
CPSC Recall #09-282 — July 20, 2009
Recall Summary
| Recall Number | 09-282 |
| Recall Date | July 20, 2009 |
| Remedy Type | Repair |
| Units Affected | About 30,000 |
| Importer | OJ Electronics, of Chicago, Ill. |
| Manufactured In | Denmark |
Where It Was Sold
| Various home improvement stores |
| tile shops and other retail shops nationwide from January 2004 through December 2008 for between $150 and $200. |
Product
208-Volt and 240-Volt Thermostats
Description
The recall involves thermostats that have a built-in GFCI and are designed for use in under-floor heating systems. Thermostats included in the recall are connected to 208-Volt or 240-Volt power supplies (120V units are not included in the recall). They were sold under the brand names of Canisol, Danfoss, Elektra, Momento, OJ Microline, Raychem, Thermosoft, Warmly Yours and Warmup. The brand name is located on the front of the thermostat.
Hazard
The recalled thermostat's floor sensor or its cable can be damaged from cutting, drilling, or nailing. This poses a risk of electric shock to consumers if the power supply is not disconnected.
Incidents & Injuries
None reported.
Remedy Instructions
Consumers should not cut, drill or nail into the heated floor, and contact the manufacturer to arrange for a free in-home repair.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
No — you should stop using the product entirely, not just unplug it. Electric shock and fire hazards in recalled electrical products often involve internal wiring defects, faulty components, or insulation failures that can cause harm even after the product has been off for a period of time. Do not attempt to repair the product yourself. Keep it unplugged and stored safely until you receive the manufacturer's remedy. If the product has already shown signs of overheating, sparking, or discoloration, handle it carefully and consider contacting your local fire department for guidance on safe disposal.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.