Crosley®, Frigidaire®, Kelvinator®, Kenmore®, Wascomat®, and White-Westinghouse® clothes washers
CPSC Recall #09-292 — July 29, 2009
Recall Summary
| Recall Number | 09-292 |
| Recall Date | July 29, 2009 |
| Remedy Type | Repair |
| Units Affected | About 35,000 |
| Manufactured In | United States |
Where It Was Sold
| Sears and other retailers nationwide from February 2009 through May 2009 for between $300 and $1100. |
Product
Crosley®, Frigidaire®, Kelvinator®, Kenmore®, Wascomat®, and White-Westinghouse® clothes washers
Description
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.Name of Product: Crosley®, Frigidaire®, Kelvinator®, Kenmore®, Wascomat®, and White-Westinghouse® clothes washersUnits: About 35,000Distributor: Frigidaire, of Cleveland, OhioHazard: An internal defect in the washer's drain pump can cause heat to build up, posing a fire hazard to the consumer.Incidents/Injuries: No incidents or injuries have been reported.Description: This recall involves the Crosley®, Frigidaire®, Kelvinator®, Kenmore®, Wascomat®, and White-Westinghouse® top load washers, 3.1 cubic foot front load washers and laundry centers.PRODUCT TYPEBRANDMODELSERIAL NUMBERTop Load WasherCrosley, Frigidaire, Kelvinator,White-WestinghouseCTW100FWGLWS1749FSSWS833HSFTW3011KWKWS1349DSSWX703HQFTW3014KWMWS939ASSWX703HSFWS1233FSSWS1233HQWWS833FSFWS933FSSWS1233HSWWTW3000KWGLWS1439FCSWS1339HS GLWS1439FSSWS1649HS XC90306228 to XC91606302Front Load WasherCrosley, Frigidaire, Wascomat,White-WestinghouseCFW2000FWFTF530FSWE17NFCCW3000FSGLTF1570FSWTF330HSFTF1240FSWE17M XC90501765 to XC91607678Laundry CenterCrosley, Frigidaire, Kenmore,White-Westinghouse97812CLCE900FWGLET1142FS97912FEX831FSGLGH1642FS97962FGX831FSGLGT1031FSC97812FLGB8200FSGLGT1142FSC97912GCET1031FSMEX731CFSC97962GLEH1642FSSWSG1031HSCLCE500FWGLET1031FSSWXG831HSXE85104013 to XE91603486*Not all serial numbers within these ranges are affected.Model and serial numbers can be located as follows:Top load washer - open the product's lid, and the model and serial number are located inside the product's lid, on the top, right hand corner.Front load washer - open the door, and the model and serial number are located with other information at the top, center.Laundry center - open the door to the dryer, and the model and serial number are located on the outer edge of the door nearest the door's handle.Sold by: Sears and other retailers nationwide from February 2009 through May 2009 for between $300 and $1100.Manufactured in: United StatesRemedy: Consumers should immediately unplug and stop using the machine. Consumers should contact Frigidaire or Sears (if unit was purchased there) to schedule a free repair.Consumer Contact: For additional information, contact Frigidaire at (800) 734-4519 between 8 a.m. and 11 p.m. ET Monday through Saturday, or visit the firm’s website at www.laundrypumprecall.com. For consumers who purchased their product at Sears, contact Transform for Kenmore brand products toll-free at (800) 659-7026 during the hours of 7 a.m. to 7 p.m. CT Monday through Friday.
Hazard
An internal defect in the washer's drain pump can cause heat to build up, posing a fire hazard to the consumer.
Incidents & Injuries
No incidents or injuries have been reported.
Remedy Instructions
Consumers should immediately unplug and stop using the machine. Consumers should contact Frigidaire or Sears (if unit was purchased there) to schedule a free repair.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.