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Office Max Task Chairs

CPSC Recall #09-336 — August 31, 2009

Recall Summary

Recall Number09-336
Recall DateAugust 31, 2009
Remedy TypeRefund
Units AffectedAbout 216,000
ImporterOfficeMax Inc., of Naperville, Ill.
Manufactured InChina

Where It Was Sold

OfficeMax stores nationwide
on the firm's Web site www.officemax.com
in OfficeMax catalogs
and through direct commercial sales to businesses from September 2003 through July 2008 for between $40 and $65.

Product

Office Max Task Chairs

Description

The recall involves OfficeMax Task Chairs with model numbers OM182 and OM96614. The model number is located under the chair's seat on a white UPC label. The chairs are charcoal or dark charcoal in color and have black plastic arms and a rolling plastic and metal base.

Hazard

The back and the base post of the chair can break while in use, posing a fall hazard to consumers.

Incidents & Injuries

OfficeMax has received about 35 reports of the chair backs or posts breaking, including 15 reports of injuries involving lacerations, muscle strains, contusions and concussions.

Remedy Instructions

Consumers should immediately stop using the chairs and return them to any OfficeMax store for a full refund or a $55 gift card if the consumer does not have a receipt.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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