Prestige Solo, Prestige Excellence, and Aerco Esteem condensing gas boilers
CPSC Recall #25-157 — February 27, 2025
Recall Summary
| Recall Number | 25-157 |
| Recall Date | February 27, 2025 |
| Remedy Type | No Remedy Available |
| Units Affected | Approximately 60,000 (In addition, about 7,500 were sold in Canada) |
| Manufacturer | Burnsen SA, of Belgium |
| Importer | Triangle Tube/Phase III Co. Inc., of West Deptford, New Jersey |
| Manufactured In | Belgium |
Where It Was Sold
| The boilers were manufactured by Burnsen SA |
| of Belgium |
| from December 2011 through April 2019 and were sold by wholesale distributors and installed by independent contractors nationwide for between $3 |
| 400 and $9 |
| 700. |
Product
Prestige Solo, Prestige Excellence, and Aerco Esteem condensing gas boilers
Description
Washington, D.C. - The U.S. Consumer Product Safety Commission (CPSC) and Triangle Tube are announcing the recall of Prestige Solo, Prestige Excellence, and Aerco Esteem condensing gas boilers. The boilers can release carbon monoxide (CO) due to delayed ignitions or component damage, posing a serious risk of injury and death. Triangle Tube has received two reports of death due to CO poisoning associated with the recalled boilers. In 2015, a 47-year-old woman died from CO poisoning associated with a Prestige Solo 175 boiler, and in 2016, an 85-year-old man died from CO poisoning associated with a Prestige SOLO TriMax 175 boiler following a repair.Triangle Tube has also received 25 reports of CO leaks from the recalled boilers.Since 2011, approximately 60,000 of the boilers were sold in the United States and about 7,500 of the boilers were sold in Canada. The recalled Prestige Solo, Prestige Excellence, and Aerco Esteem boilers are wall-hung condensing gas boilers housed in a white metal box. “Prestige” is printed on the white front panel of the recalled Prestige Solo and Prestige Excellence boilers. “Aerco” is printed on the front of the recalled Esteem boilers. Please visit the Triangle Tube recall website for directions on identifying if you have a recalled boiler by serial number, which can be located either on the Boiler Rating Label located on the white front panel, on a panel on the right hand side of the boiler, or behind the boiler front door. The following models and serial number ranges are included in this recall. Product NameItem CodeProduct DescriptionSerial Number Range StartSerial Number Range EndDate of ManufacturePrestige Solo - PAPA110Prestige Solo PA SeriesPA044936PA147874Dec 2015 - Apr 2019PA155Prestige Solo PA SeriesPA045337PA147522PA175Prestige Solo PA SeriesPA044728PA148532PA250Prestige Solo PA SeriesPA044768PA149487PA299Prestige Solo PA SeriesPA045398PA146746PA399Prestige Solo PA SeriesPA045420PA148752PA80Prestige Solo PA SeriesPA044058PA139939Prestige Solo PTPT110Prestige Solo PT SeriesPT0000110PT0053558Dec 2011 - Dec 2015PT110Prestige Solo PT SeriesPTA002845PTA037637PT110LPPrestige Solo PT SeriesPT0000928PT0053557PT110LPPrestige Solo PT SeriesPTA002645PTA002764PT175Prestige Solo PT SeriesPT0002849PT0053776PT175Prestige Solo PT SeriesPTA003087PTA037557PT250Prestige Solo PT SeriesPT0002588PT0053319PT250Prestige Solo PT SeriesPTA003207PTA037467PT399Prestige Solo PT SeriesPT0005962PT0052417PT399Prestige Solo PT SeriesPTA003388PTA037377PT399HPPrestige Solo PT SeriesPT0010893PT0052394PT399HPPrestige Solo PT SeriesPTA003496PTA097961PT60Prestige Solo PT SeriesPT0002188PT0051954PT60Prestige Solo PT SeriesPTA002810PTA008253Prestige Excellence - PTEPTE110LPPrestige Excellence PTPT0001588PT0053690Dec 2011 - Dec 2015PTE110LPPrestige Excellence PTEPTE030446PTE030479PTE110Prestige ExcellencePT000568PT0053624PTE110Prestige Excellence PTEAPTA002889PTA003086PTE110Prestige Excellence PTEPTE049177PTE049177Prestige Excellence - PEAPEA110Prestige Excellence PEAPEA078169PEA143958Dec 2015 - Apr 2019Aerco EsteemPT399ESAerco EsteemAE1100AE1236Dec 2011 - Dec 2015PT399HPAerco EsteemAE1237AE1239The boilers were manufactured by Burnsen SA, of Belgium, from December 2011 through April 2019 and were sold by wholesale distributors and installed by independent contractors nationwide for between $3,400 and $9,700.The boilers were imported by Triangle Tube/Phase III Co. Inc., of West Deptford, New Jersey, and manufactured in Belgium.
Hazard
The boilers can release carbon monoxide (CO) due to delayed ignitions or component damage, posing a risk of serious injury or death.
Incidents & Injuries
Triangle Tube has received two reports of death due to CO poisoning associated with the recalled boilers. In 2015, a 47-year-old woman died from CO poisoning associated with a Prestige Solo 175 boiler, and in 2016, an 85-year-old man died from CO poisoning associated with a Prestige SOLO TriMax 175 boiler, following a repair.Triangle Tube has also received 25 reports of CO leaks from the recalled boilers.
Remedy Instructions
Triangle Tube is no longer in business, and the remedy is no longer available to consumers who have not already registered to receive it.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a No Remedy Available at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (No Remedy Available) at no cost to you.
Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.