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Cooks Outdoor® BBQ Grills

CPSC Recall #10-064 - December 9, 2009

Recall Summary

Recall Number10-064
Recall DateDecember 9, 2009
Remedy TypeRefund
Units AffectedAbout 5,600
ImporterJCPenney Purchasing Corp., of Plano, Texas
Manufactured InChina

Where It Was Sold

JCPenney stores nationwide and online at www.jcp.com from February 2009 through September 2009 for between $190 and $600.

Product

Cooks Outdoor® BBQ Grills

Description

This recall involves Cooks® brand outdoor BBQ grills. The grill has a digital thermometer on the hood, stainless steel top and a global LP regulator. Lot number 780-2176 is printed on the underside of the grill's stand.

Hazard

The drip pan on the grill does not allow for adequate drainage, posing fire and burn hazards to consumers.

Incidents & Injuries

The firm has received 11 reports of fires resulting from inadequate drainage. No injuries reported.

Remedy Instructions

Consumers should immediately stop using the recalled grills. To ensure the grills are not useable, consumers should remove the gas regulator and hose assembly. All consumers (whether they purchased the item online or at a JCPenney retail stores) should return the regulator and hose to the Catalog/Customer Service Desk at any JCPenney store for a full refund. Consumers should contact JCPenney for instructions on how to disconnect the gas regulator and hose.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident, they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.

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