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Lysol Steam Cleaning Mop

CPSC Recall #10-117 — January 20, 2010

Recall Summary

Recall Number10-117
Recall DateJanuary 20, 2010
Remedy TypeRefund
Units AffectedAbout 162,000
Manufactured InChina

Where It Was Sold

Department
drug
hardware and home improvement stores and mass merchandisers nationwide and on the Internet from September 2006 through September 2009 for about $40.

Product

Lysol Steam Cleaning Mop

Description

This recall involves the Lysol Steam Cleaning Mop by Conair with model numbers SM10L or SM10LR. The model number is printed on the bottom of the mop under the microfiber cloth.

Hazard

Hot water mixed with Lysol can forcefully spurt out and rupture the housing unit, posing a burn hazard and a laceration hazard to consumers from the broken housing unit.

Incidents & Injuries

Conair has received 14 reports of hot water forcefully spilling out of the water reservoir compartment including two minor burn injuries to consumers who sought medical attention.

Remedy Instructions

Consumers should immediately stop using the recalled mop and contact Conair to receive a full refund.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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