Rechargeable Batteries sold with MVP 5000 Series Wireless Touch Panels
CPSC Recall #10-035 — January 27, 2010
Recall Summary
| Recall Number | 10-035 |
| Recall Date | January 27, 2010 |
| Remedy Type | Replace |
| Units Affected | About 8,600 |
| Manufacturer | AMX, of Richardson, Texas |
| Manufactured In | United States and Mexico |
Where It Was Sold
| AMX dealers nationwide from May 2008 through October 2009 for between $2 |
| 400 and $4 |
| 200. |
Product
Rechargeable Batteries sold with MVP 5000 Series Wireless Touch Panels
Description
This recall involves AMX 5000 series (MVP-5100, MVP-5150, MVP-5200i) wireless touch panels. The model number can be found on a label on the back of the unit. These touch panels can be used as remote controls for residential or commercial audio/visual systems. AMX 5000 series touch panels are available in black or white and include a 5.2" wide screen color LCD display. The touch panel's dimensions are 4 3/4" x 7 9/16" x 13/16".
Hazard
A defect in the battery can cause the battery pack to overheat and rupture. This poses a fire and burn hazard to consumers.
Incidents & Injuries
None reported.
Remedy Instructions
Consumer should immediately stop using the touch panels and contact AMX for instructions on how to receive a replacement battery at no cost.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.