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Therma Scarf scarves

CPSC Recall #10-159 — March 9, 2010

Recall Summary

Recall Number10-159
Recall DateMarch 9, 2010
Remedy TypeRefund
Units AffectedAbout 98,500 in the United States and about 1,500 in Canada
ImporterTelebrands Corp., of Fairfield, N.J.
Manufactured InChina

Where It Was Sold

Bed Bath & Beyond® stores
As Seen on TV retail kiosks in shopping malls nationwide
through direct response television and over the internet at www.thermascarf.com and www.asseenontvguys.com from October 2009 through January 2010 for between $20 and $25.

Product

Therma Scarf scarves

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission and Health Canada, Telebrands Corp., of Fairfield, N.J., is voluntarily recalling about 98,500 (in the United States) and about 1,500 (in Canada) Therma Scarf scarves. The heat packs can overheat when heated in a microwave oven, posing a fire and burn hazard to consumers.The recalled scarves have pockets and microwaveable heat packs composed of flax seeds. The scarves are made of polyester/cotton, and were sold in black and camel colors.

Hazard

The heat packs can overheat when heated in a microwave oven, posing a fire and burn hazard to consumers.

Incidents & Injuries

The firm has received seven reports of overheating, including five fires, three of which resulted in property damage to the microwave. Two of the incidents were in Canada. No injuries have been reported.

Remedy Instructions

Consumers should immediately stop using the recalled Therma Scarf and return it to the place of purchase for a full refund. If purchased at Bed Bath & Beyond, contact Telebrands for a refund. Bed Bath & Beyond is no longer in business. If purchased through the infomercial or over the internet, consumers will be contacted by Telebrands with instructions on how to obtain a full refund.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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