Superior VFGL Vent-Free Gas Log Sets and VF Vent-Free Fireplaces
CPSC Recall #10-182 — March 24, 2010
Recall Summary
| Recall Number | 10-182 |
| Recall Date | March 24, 2010 |
| Remedy Type | Inspect, Repair |
| Units Affected | About 5,700 |
| Manufacturer | Lennox Hearth Products, of Nashville, Tenn. |
| Manufactured In | United States |
Where It Was Sold
| Various fireplace and HVAC retailers and installers from March 2008 through December 2009 for approximately $540 to $775 for the log sets and $1 |
| 300 to $1 |
| 850 for the fireplaces. |
Product
Superior VFGL Vent-Free Gas Log Sets and VF Vent-Free Fireplaces
Description
The recalled products are Lennox Superior brand VFGL Log Sets and VF4000, VF5000 and VF6000 fireplaces. Log sets are comprised of ceramic-fiber logs with a dual gas burner system and are designed to be placed in a wood-burning fireplace or a ventless firebox enclosure. Fireplaces are comprised of log sets, a ventless firebox enclosure and accessories. Each product has a metal rating plate attached to the grate of the log sets or to the frame of the fireplaces containing the unit's model number, serial number and other information. The following models are affected by this recall:Vent-Free Gas Log Set ModelsVent-Free Gas Fireplace ModelsVFGL18 - MSN - 4VF4000 - CHN - 2VFGL18 - MSP - 4VF4000 - CHP - 2VFGL24 - MSN - 4VF4000 - CMN - 2VFGL24 - MSP - 4VF4000 - CMP - 2VFGL28 - MSN - 4VF5000 - CMN - 2VFGL28 - MSP - 4VF5000 - CMP - 2VFGL18 - VSN - 4VF6000 - CMN - 2VFGL18 - VSP - 4VF6000 - CMP - 2VFGL24 - VSN - 4 VFGL24 - VSP - 4 VFGL28 - VSN - 4 VFGL28 - VSP - 4 Included in this recall are units with serial numbers starting with "6408C" through "6408M," and those starting with "6409." Units that had repairs made to the burner assembly between March 2008 and December 2009 are also included.
Hazard
The front burners of vent-free gas log set fireplace inserts and the vent-free fireplaces can fail to ignite allowing gas to escape and posing a fire or explosion hazard to consumers.
Incidents & Injuries
Lennox received two reports from installers of the log sets failing to light. No injuries were reported.
Remedy Instructions
Consumers should immediately stop using the recalled log sets and fireplaces and contact Lennox for information about how to arrange for a free inspection and repair.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Inspect, Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Inspect, Repair) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.