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PBteen Ottoman Beds

CPSC Recall #10-727 — March 31, 2010

Recall Summary

Recall Number10-727
Recall DateMarch 31, 2010
Remedy TypeNew Instructions, Replace
Units AffectedAbout 3,000
ImporterPBteen a division of Williams-Sonoma Inc., of San Francisco, Calif.
Manufactured InTaiwan

Where It Was Sold

PBteen catalog and website from August 2008 through November 2009 for about $300.

Product

PBteen Ottoman Beds

Description

This recall involves mattresses sold as part of PBteen Ottoman Beds with registration number CA -31586(TW). These are multifunctional ottomans that can be used to sit or sleep. The ottoman can be turned into a twin-sized bed. They were sold with a cover in stone, navy, ivory or pink. The ottoman cover has a tag that reads "PBteen" and a label with registration number CA-31586(TW).

Hazard

The Ottoman Bed mattresses fail to meet the mandatory federal open flame standard for mattresses, posing a fire hazard to consumers.

Incidents & Injuries

None reported.

Remedy Instructions

Consumers should immediately contact PBteen to receive a free mattress cover that will bring the mattress into compliance with the flammability standard.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a New Instructions, Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (New Instructions, Replace) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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