Hoover® WindTunnel T-Series™ Bagless Upright Vacuum Cleaners with Cord Rewind Feature
CPSC Recall #10-248 — May 26, 2010
Recall Summary
| Recall Number | 10-248 |
| Recall Date | May 26, 2010 |
| Remedy Type | Repair |
| Units Affected | About 108,000 |
| Importer | Hoover Inc., of Glenwillow, Ohio |
| Manufactured In | Mexico |
Where It Was Sold
| Mass merchandisers |
| department stores and independent vacuum retailers nationwide and online from August 2009 through May 2010 for between $100 and $160. |
Product
Hoover® WindTunnel T-Series™ Bagless Upright Vacuum Cleaners with Cord Rewind Feature
Description
This recall involves Hoover® WindTunnel T-Series™ Bagless Upright vacuum cleaners with the cord rewind feature. This feature enables the cord to wind inside the vacuum for storage. The following model numbers and manufacturing codes are included in the recall.Model NumbersManufacturing code ends with...UH70110 UH70120UH70200 UH70205UH70210H09A I09AJ09A K09AVacuums with the manufacturing code K09A followed by a green dot are not included in this recall. Vacuum cleaners with the cord rewind feature sold after November 2009 and with any other manufacturing code are not included in this recall. The model number and manufacturing code can be found on a label on the lower rear part of the vacuum cleaner.
Hazard
The power cord is not properly routed or securely seated in the cord rewind assembly allowing the power cord to be pulled loose. This poses fire and shock hazards.
Incidents & Injuries
Hoover has received three reports of minor burns to carpet and furniture and one report of a minor burn to a consumer's hand.
Remedy Instructions
Consumers should immediately stop using the recalled vacuum cleaners and contact Hoover for a free repair.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.